The widow of a victim from the tragic Air India Express crash was left in utter disbelief when she was presented with two coffins—one containing her husband's remains and another empty one—due to a shocking administrative error.
The incident, which occurred during the repatriation process, has ignited fury among grieving families and aviation experts, who are demanding accountability from the airline.
A Heartbreaking Blunder
The widow, whose identity has been withheld, was already grappling with the loss of her husband in the fatal crash. The additional distress caused by the mishandling of his remains has compounded her trauma.
"It's unforgivable," said a family friend. "After everything she’s been through, to face this incompetence is beyond cruel."
Air India Under Fire
Air India Express has faced mounting criticism over its handling of the crash aftermath. The airline has yet to issue a formal apology for the coffin debacle, though sources claim an internal investigation is underway.
Aviation regulators are now scrutinizing the airline’s crisis response protocols, with calls for stricter oversight to prevent such lapses in the future.
Broader Implications
This incident highlights systemic issues in how airlines manage post-accident procedures. Families of victims often endure bureaucratic nightmares while mourning, and this case underscores the urgent need for reform.
"Airlines must prioritize compassion and precision," said an industry insider. "Mistakes like this only deepen the wounds of those already suffering."
