Thousands of Microsoft users across the globe have reported significant disruptions with their Outlook 365 systems, as the tech giant investigates a widespread outage impacting multiple services.
Widespread Disruption to Microsoft 365 Services
On Thursday, 22 January 2026, a surge of complaints emerged from users experiencing problems with Outlook 365, Microsoft Defender, and Microsoft Purview. The company acknowledged the issue in a post on X, stating they are actively investigating the potential cause.
Company Response and Investigation Details
Microsoft has directed users to the admin center under reference MO1221364 for further updates, indicating a coordinated effort to resolve the technical failures. The outage has sparked concerns among businesses and individuals reliant on these cloud-based tools for daily operations.
As the situation develops, more information is expected to be released by Microsoft regarding the scope and resolution timeline of this service disruption.