A new study from the University of Minnesota has challenged the long-held belief that introverts are better listeners. Researchers found that extroverts may actually have a slight advantage in listening skills.
The study, involving 217 adults and their friends and family, assessed listening abilities in various settings. Participants were evaluated on whether they interrupted, how they responded, and how often their replies were self-focused.
Results showed no support for the idea that introverts are perceived as better listeners. In some cases, individuals higher in extraversion were rated as better listeners, possibly because listening requires engagement and managing self-focused attention—behaviours at which extroverts excel.
Dr. Beth Campbell, an associate professor, said: 'It is easy to assume that someone who is quiet is also a better listener, but listening is more nuanced than that.' The findings contradict a 2022 Harvard study suggesting extroverts may not appear attentive.
The researchers emphasise that effective listening is a skill anyone can develop through active listening, such as resisting interruptions, observing tone and body language, and maintaining eye contact. 'This is good news because it highlights that listening is a skill that anyone can develop, regardless of where they fall on the introversion-extraversion continuum,' added Campbell.
