The Department for Work and Pensions (DWP) has acknowledged significant errors in assessing Personal Independence Payment (PIP) claims, potentially leaving thousands of disabled claimants owed substantial back payments.
What Went Wrong?
Officials have identified mistakes in how PIP assessors evaluated claims between 2016 and 2017, particularly regarding how claimants managed therapy activities. This administrative error means many deserving applicants may have been underpaid.
Who Could Be Affected?
The errors primarily relate to claims involving:
- Mental health conditions
- Learning difficulties
- Cognitive impairments
- Neurological conditions
Claimants who were awarded PIP during this period but feel they should have received higher payments are urged to check their eligibility.
How Much Could You Claim?
Some claimants could be owed up to £5,000 in backdated payments. The exact amount depends on individual circumstances and how long the underpayment lasted.
What Should You Do?
If you believe you may be affected:
- Gather your original PIP assessment documents
- Contact the DWP PIP helpline
- Request a mandatory reconsideration if necessary
The DWP has stated it will contact affected claimants directly, but campaigners recommend being proactive as the process could take months.
Ongoing Concerns
This revelation comes amid growing criticism of the PIP assessment system, with many claimants and charities arguing the process remains flawed and overly stressful for vulnerable applicants.
