Made in Chelsea stars Jamie Laing and Sophie Habboo have described Mamas & Papas' complimentary 'Buying for Baby' appointments as the 'best experience ever' after using the service to design the perfect nursery for their baby son Ziggy. The appointments, available in-store or virtually, offer personalised guidance for expectant parents navigating the overwhelming array of baby products.
Celebrity Endorsement and Service Details
Jamie and Sophie, who welcomed Ziggy earlier this year, shared their experience: 'Creating our dream nursery has been such an emotional and special part of the journey. We wanted a space that felt both beautiful and practical, and every piece we chose strikes that balance - it just feels perfect.' They added that the guidance in their appointment 'made everything feel so much calmer and more considered.'
Mamas & Papas offers three appointment types: The Full Works (90 minutes, covering all product categories), Out and About (60 minutes, focusing on pushchairs and car seats), and Short and Sweet (30 minutes, ideal for specific products). All are free and can be booked online.
Key Products and Discounts
Among the products highlighted is the Ocarro 2 Pushchair - Americano, priced at £849, suitable from birth to four years with a one-hand compact fold and upgraded wheels for rough terrain. The Atlas Cotbed Bundle (4 Piece) - Nimbus White is reduced from £464 to £395, featuring an elegant woodgrain finish and three adjustable cot base heights, converting into a toddler bed up to age four.
Parents can also find up to 50% off toys online, such as a half-price rocking horse in ditsy floral print (reduced from £119 to £59) and the Playmat and Gym - Welcome to the World Duckling, now £87.20 (down from £109).
Customer Reviews and Comparisons
On Trustpilot, Mamas & Papas holds an 'excellent' rating. One customer praised a 90-minute appointment with Chloe, saying: 'She made us feel at ease when we felt out of our depth... never pressured us to purchase anything, and gave us price match options.' Another wrote: 'The service was fantastic... Charlie in the Leeds store was incredibly knowledgeable and helpful.' However, one customer expressed disappointment, noting staff 'were not providing information/tricks/tips' and required prompting.
For comparison, John Lewis offers Nursery Advice appointments in 90 or 45-minute slots, while Bambinista provides 1-on-1 personal shopping via Zoom, stocking brands like aden + anais and MAXI COSI.
Overall, feedback for Mamas & Papas remains largely favourable, with one parent stating: 'Had a Buy for Baby appointment with Jessica at the Stratford branch - she was brilliant from start to finish.'
