An M&S store at Silverlink Retail Park in Wallsend, North Tyneside, was forced to close this afternoon after a car reportedly crashed into its storefront. Police, paramedics, firefighters and an air ambulance team were called to the scene following reports of a collision on October 13.
Emergency response
Images from the scene show a vehicle that appears to have crashed into the glass doors of the M&S foodhall. The photos also reveal a significant police presence, active fire crews, and an air ambulance that landed nearby.
Northumbria Police confirmed an incident had occurred at the retail park. The force stated: "At about 2.25pm today, we received a report of a collision within the Silverlink Retail Park in North Tyneside. Emergency services are currently in attendance. An area of the retail park is cordoned off, with road users advised to avoid the area."
Patients taken to hospital
One individual was transported to hospital after being evaluated by the Great North Air Ambulance Service crew on site. Their spokesperson said: "Our critical care team was activated at 2.46pm to reports of a road traffic collision at Silverlink Retail Park in Wallsend. We had two paramedics and a doctor on board our aircraft and they arrived on scene at 2.50pm. Our team worked alongside the North East Ambulance Service (NEAS) to assess and treat a patient. The patient was taken to hospital by a NEAS road crew, accompanied by our team."
The North East Ambulance Service paramedics also evaluated "multiple patients" at the scene. The service stated: "We were called to a road traffic incident at the Silverlink Retail Park in Wallsend at 2.17pm on Tuesday 13th October 2026. We dispatched two ambulance crews, one duty officer, one rapid response paramedic, one specialist paramedic and one clinical team leader. We were also supported by Great North Air Ambulance Service (GNAAS). We assessed multiple patients at the incident and two patients were taken to the Royal Victoria Infirmary by road for further treatment."
Store closed
Following the incident, an M&S spokesperson confirmed that the store at the retail park is currently shut. They informed ChronicleLive: "We're aware of an incident at our Silverlink store and our thoughts are with those affected. Emergency services are at the scene and we're supporting them as they respond to the incident. The store is currently closed."
Images from the scene reveal that the vehicle was extracted from the M&S entrance before 3.45pm.
