A 28-year-old woman who stole more than £2,000 worth of soft drinks from a single Greggs store has been banned from every Greggs in the UK for two years.
Tiffany O'Neill repeatedly targeted the bakery on Electric Avenue in Brixton and was charged with 69 theft offences following a string of arrests since May. She pleaded guilty to a total of 80 offences at Croydon Magistrates' Court on Wednesday.
She was handed a 26-week prison sentence, suspended for 12 months, meaning she remains in the community. The Metropolitan Police raised concerns about repeat offenders being released despite persistent criminal behaviour.
Court Sentence and Bail Conditions
The force said: "New constraints on magistrates and judges that came into force earlier this year require a sentence of less than a year to be suspended unless very specific exceptions apply."
It added: "The Met is highlighting this case to reiterate its continued calls for the criminal justice system to hold prolific offenders to account and prevent them from doing harm to London's communities – whether that is by targeting businesses or individuals."
O'Neill was initially banned from entering the London Borough of Lambeth and required to wear a GPS tag as a condition of her bail. However, despite repeated offending whilst on bail, the GPS tag was never fitted. At all but one court appearance in recent months she was granted bail, despite repeatedly breaching her bail conditions and returning to target the same Greggs store.
Three sentencing hearings were previously adjourned because she failed to appear in court, and a fourth was delayed earlier this week due to tech issues at the court. The force estimated that officers have spent more than 120 hours on this single case since O'Neill's arrest in May, including preparing case files, carrying out further arrests and attending court hearings.
Police and Greggs Response
In addition to the suspended sentence, a Criminal Behaviour Order was granted banning her from Brixton town centre and all Greggs stores in the UK for two years.
Sergeant Chris Wilkinson, who led the investigation, said: "Our officers worked relentlessly over several months to build the evidence needed to bring this prolific offender before the courts.
"Despite multiple arrests and repeated offences, we remained focused on securing a positive outcome for our community. Her persistent offending caused repeated distress to staff, harmed the business and placed a significant demand on police resources.
"We recognise that courts are obliged to follow the guidelines on suspending sentences, but it's obviously a disappointment that someone who we know has reoffended so frequently is now back out in the community.
"We hope this marks a change in her offending, but if it doesn't we will be there to intervene and put her back before the courts."
Assistant Commissioner Matt Twist said: "A small number of prolific offenders continue to be responsible for the majority of crime and harm in our communities. We are increasingly arresting the same people again and again when they ignored bail or license conditions, not complied with their electronic tags, or in many cases all of the above. The cumulative impact on retailers and their staff is enormous.
"Our focus has to be on putting suspects before the courts. We need the CPS, courts, prisons and probation to work with us to break the cycle of continued release and re-offending. While we have made significant progress in tackling shoplifting, cases like this show why greater focus on prolific offenders remains essential and how police alone cannot fix this."
Roisin Currie CBE, Chief Executive of Greggs, said: "The safety and wellbeing of our colleagues and customers is always our priority, and persistent incidents of theft can have a real impact on those in our shops. We are grateful to the Metropolitan Police for their continued work with retailers, including Greggs, to tackle repeat offending.
"Retail crime is an industry-wide issue and we continue to strengthen our approach, including the rollout of Auror technology across all of our shops, investment in CCTV and trials of a new shop format in a small number of locations exposed to higher levels of anti-social behaviour.
"We also work closely with law enforcement and industry partners to share intelligence, helping us to better prevent and respond to these incidents and maintain safe, welcoming environments for our colleagues and customers.
"We support efforts to apprehend repeat offenders, and we welcome calls for meaningful consequences for those who repeatedly target retailers. Importantly, we would like to see a renewed focus on positive interventions and services that prevent reoffending."
Wider Context on Prolific Offending
In June the Met and retailers joined forces to call for justice reforms to tackle prolific shoplifters and strengthen the enforcement of court orders on repeat offenders.
Met data published that month revealed that just 104 prolific shoplifters were linked to 4,389 offences over the last two financial years – accounting for almost a third of all incidents where a suspect was identified.
Significant progress in tackling retail crime has already been made through closer collaboration between police and retailers, alongside improved reporting and enforcement. This includes the use of technology that allows retailers to submit CCTV footage and witness statements directly to officers, helping them identify offenders, make arrests and build cases more quickly.
Previously, officers might have had to wait up to 28 days or longer for CCTV and statements, now they get that evidence in minutes. Where this technology has been used to report shoplifting, there has been a positive outcome, such as a caution, charge or other criminal disposal, in 29.4 per cent of cases. This has quadrupled the number of shoplifters brought to justice.
