Flybe, the UK's largest regional airline, has entered administration, putting 2,000 jobs at risk and leaving thousands of passengers stranded. The Exeter-based carrier cited the impact of the coronavirus outbreak on demand for air travel as a contributing factor to its collapse.
The airline's website now advises customers not to travel to the airport unless they have arranged an alternative flight. Flybe boss Mark Anderson expressed regret in a letter to staff, stating that despite every effort, no feasible solution could be found to keep the company trading.
The UK government has pledged to help affected workers find new jobs and is working with other airlines to replace services. Transport Secretary Grant Shapps said everyone was 'gutted' but noted that the coronavirus situation had made survival impossible for an already weak company.
Passengers have been left frustrated, with many learning of cancellations upon arrival at airports. David Manners, who arrived at Exeter Airport for a surprise trip to Paris, described feeling 'absolutely gutted'. Others expressed concern about the loss of a convenient regional service.
Ryanair has launched 'rescue' fares on five routes, and train operators are offering free travel to affected customers and staff. However, customers who bought tickets directly from Flybe are not protected by the Atol insurance scheme, though those who paid by credit card may be able to claim refunds.
The collapse follows a troubled period for Flybe, which was bought by a consortium including Virgin Atlantic last year and narrowly avoided bankruptcy in January. The consortium had invested over £135 million to keep the airline flying for an extra year.
