Transport for London (TfL) is facing calls to allow external candidates to apply for Tube driver positions, as the current policy of recruiting only internally limits opportunities for many aspiring drivers. The issue was highlighted by a London Underground driver, known on TikTok as @wheretoadventures, who shared her career path and noted that TfL is currently hiring for customer service assistant roles, which can serve as a stepping stone to driving trains.
The customer service assistant role, which pays over £30,000 per year, involves making platform announcements and assisting passengers at ticket gates. The driver, who started in this position before becoming a Tube driver, encouraged applicants to apply before the deadline of Sunday, March 3. TfL’s website features a testimonial from an employee who enjoys the operational tasks and the opportunity to make a positive impact on passengers' days.
TfL is currently advertising around 90 jobs across various fields, including project management, engineering, cyber security, and HR. However, the restriction of driver roles to internal candidates has sparked debate, with critics arguing that it limits diversity and access to one of London's most sought-after jobs. The TikTok driver also sparked discussion on escalator etiquette, advocating for standing two steps behind others and reminding passengers to walk on the left and stand on the right.
