Jet2 has issued advice for passengers ahead of the summer holidays, addressing concerns about possible fuel shortages. Many UK customers have raised questions on social media following reports of potential disruptions to aviation fuel supplies.
Jet2's Response to Passenger Queries
In a recent post on X, a passenger named Darren asked: "Hello Jet2 we are looking at booking a holiday, what’s the situation with jet fuel, if you delay/cancel will we get a full refund? As opposed to offering vouchers or rescheduling?"
Jet2 replied, confirming its stance: "We remain in continual dialogue with our fuel suppliers, as is standard practice. Based on the conversations we have been having, we see no reason not to look forward to operating our scheduled programme of flights and holidays as normal."
The airline added: "We understand that our customers work and save very hard for their holidays, and we are looking forward to making sure that they enjoy their award-winning Jet2holidays." Customers can view the latest travel information on Jet2.com.
EU Warning on Fuel Crisis
The EU has warned that Europe faces a "very serious crisis" over aviation fuel supplies, which could be affected by the war in Iran. Dan Jorgensen, the EU energy commissioner, told Sky News: "Unfortunately, it's very likely that many people's holidays will be affected, either by flight cancellations or very, very expensive tickets. Even if we do everything we can do, if the jet fuel is not there, then it's not there."
UK Government Reassurance
However, Parliamentary Under Secretary for Transport Keir Mather previously said that "there is no immediate cause for concern relating to fuel stocks." Liberal Democrat MP for Eastleigh Liz Jarvis tabled a question for the Secretary of State for Transport.
On April 17, Keir Mather replied: "The Government is monitoring the impact of the conflict in the Middle East on fuel supplies, including jet fuel. In coordination with the Department for Energy Security and Net Zero we have worked with fuel suppliers, airlines and airports to understand levels of jet fuel and pricing. There is no immediate cause for concern relating to fuel stocks, and speculation will not help airlines or passengers. Many airlines lock in fuel prices in advance, to help protect tickets from spikes in price. We encourage all airlines to do what they can to ensure tickets remain fairly and appropriately priced for passengers."
Expert Analysis
Tim Jeans, a former commercial director at Ryanair who was later managing director of Monarch Air, has said while there "may be some trimming of schedules" by airlines, he did not expect firms to cancel routes altogether. His comments come in the wake of warnings from the trade body for European airports that there could be a "systemic" shortage of jet fuel ahead of the peak summer season if the Strait of Hormuz does not reopen in the weeks ahead.
