Air Canada has announced a complete cessation of flying by Saturday 16 August, as cabin crew members prepare to strike over a pay dispute. The walkout, involving members of the Canadian Union of Public Employees (CUPE), will affect both Air Canada and its low-cost subsidiary, Rouge, at the peak of the summer season.
The airline claims it has offered a 38 per cent total compensation increase over four years, but the union says the offer is below inflation, market value, and even minimum wage. CUPE reported an unprecedented 99.7 per cent strike mandate from its members. In response to the strike notification, Air Canada issued a lockout notice, which the Canadian Industrial Relations Board defines as the closing of a place of business or suspension of work by an employer.
Cancellations began on Thursday 14 August, with more expected on Friday, and all flights are set to cease by Saturday. Air Canada carries about 120,000 passengers daily in August, including over 3,000 to or from the UK, primarily via London Heathrow, Gatwick, Manchester, and Edinburgh. The airline says it will notify customers of alternative travel options, but given the summer peak, securing capacity will take time and may not be immediately possible.
For flights originating in the UK or EU, Air Canada is obligated to find alternative routes as close to original timings as possible. Options may include British Airways, Air Transat, WestJet, or Star Alliance partner United, potentially via the US, which would require an Esta permit and US customs clearance. Passengers waiting for rebooking can expect hotel accommodation and meals. However, for flights starting in Canada, the Air Passenger Protection Regulations consider labour disruptions outside the airline's control, meaning no compensation or duty of care applies.
Travel insurance may cover additional expenses incurred due to the strike, but passengers should first approach the airline. The duration of the shutdown remains uncertain, with both sides far apart in negotiations. CUPE says it has been available for talks, but the company never reached out during the strike mandate process.
