Holidaymakers were left fuming after being trapped inside a plane cabin for a staggering 29 hours due to severe delays, turning what should have been a dream getaway into a nightmare.
The incident, which unfolded on a TUI flight, saw passengers confined to their seats with limited food, water, and access to toilets as the aircraft remained grounded at Manchester Airport.
Passengers Describe 'Hellish' Conditions
One traveller, who wished to remain anonymous, described the situation as "hellish," adding: "We were treated like cattle. No proper meals, no updates, just endless waiting."
Another passenger reported seeing elderly travellers and young children struggling with the conditions, while tensions rose among frustrated holidaymakers.
Airline Apologises Amid Growing Outrage
TUI issued an apology for the "unacceptable" delay, blaming "operational issues" for the disruption. However, many passengers are demanding compensation for their ruined holidays and the traumatic experience.
Aviation experts suggest this incident highlights growing concerns about passenger rights and airline accountability during extended delays.
What Are Your Rights During Flight Delays?
- EU regulations entitle passengers to compensation for delays over 3 hours
- Airlines must provide meals and refreshments during long waits
- Hotels must be offered for overnight delays
- Passengers can claim up to £520 compensation depending on flight distance
The Civil Aviation Authority has launched an investigation into the incident as pressure mounts on airlines to improve their handling of such situations.
