A mother has shared her 'honest review' of Lapland UK in Ascot, Berkshire, praising the festive attraction's beautiful staging and activities but criticising the Father Christmas experience for long queues and overcrowding.
Charlotte Briscoe visited with her son and described the event as a 'theatrical' wonder, with highlights including toy-making with elves, cookie decorating, an ice rink, and a postbox for letters to Santa. She said the children's eyes 'lit up' at the magical details.
However, she expressed disappointment with the Santa experience, noting that despite having a timeslot, they were told to come back and faced lengthy queues in cramped rooms. 'The queues were far too long,' she said, adding that it felt 'unfair' given the ticket price.
Other visitors had mixed reactions online: one said their Santa visit was 'the best part', while another noted that queues can build when attendees do not stick to designated leaving times. Lapland UK describes itself as a fully immersive theatrical experience lasting up to four and a half hours.
