A family’s much-anticipated holiday at Butlin’s quickly turned into a nightmare when they arrived to find their room covered in vomit and grime. The disgusted parents described the scene as "uninhabitable" and demanded an immediate refund.
Filthy Discovery
The family, who had booked a break at Butlin’s Bognor Regis resort, were horrified to discover their room in a state of utter filth. Stains covered the carpets, and a foul stench filled the air. The parents claimed the room had clearly not been cleaned before their arrival.
Failed Resolution
Despite complaining to staff, the family said their concerns were dismissed. "We were told the room had been cleaned, but it was obvious it hadn’t," one parent said. "We couldn’t stay there—it was disgusting."
Butlin’s Response
Butlin’s later apologised and offered a partial refund, but the family felt the compensation was inadequate. "We paid for a relaxing break, not a biohazard," they added. The incident has sparked outrage among other holidaymakers, with many calling for better hygiene standards.
