Lidl is rolling out a new generation of self-checkouts across its UK stores, with shoppers able to see themselves on large screens as they scan their shopping. The supermarket is introducing the new machines at all new stores while gradually retro-fitting them into existing branches.
New checkout features
The upgraded self-checkouts feature built-in overhead cameras and large vertically mounted screens that show shoppers footage of themselves while they use the tills. The screens have been described as being similar to a "VAR-style" replay system, giving customers a view of their scanning as they shop.
The machines also feature LED lights designed to alert Lidl staff when a customer needs help.
Customer and company response
A Lidl spokesperson said the new machines were designed to be "more customer-friendly" and to "enhance the shopping experience while boosting efficiency".
The new technology has already attracted attention from shoppers, with some describing the tills as "very futuristic" and "fancy pants".
Rollout and impact
The machines have been developed by Lidl's parent company, Schwarz Group, and are also being introduced across hundreds of Lidl and Kaufland stores in Germany.
The rollout will mean changes to existing checkout areas, with some Lidl stores removing manned tills to create additional space for self-checkouts.
The latest machines will still require shoppers to follow the supermarket's existing process when they have finished paying. Customers must take the receipt printed by the self-checkout and scan it at a gate before they can leave the store with their shopping.
