Morrisons is rolling out self-service parcel lockers to 500 stores across the UK, allowing shoppers to collect and return parcels while doing their weekly shop. The supermarket chain is expanding its partnership with Quadient subsidiary Parcel Pending, which initially installed lockers at 230 Morrisons Daily stores in spring 2025.
Expansion Details and Timeline
In June 2025, lockers were fitted at 125 Morrisons supermarkets across the UK. Over the coming months, the rollout will extend to 500 stores throughout the retailer's network. The self-service lockers will enable customers to collect and return parcels from multiple delivery companies, as well as support services including retail click-and-collect, prescription collection, key exchange, and spare parts retrieval.
Company Statements and Consumer Research
John Parry, head of popular & useful services at Morrisons, said: "At Morrisons, we are committed to providing services that make life easier for our customers and strengthen the role our stores play within local communities. Following the success of our Morrisons Daily partnership, expanding Quadient lockers into our supermarket estate is a natural next step. This partnership enables us to offer customers greater flexibility and convenience while enhancing the range of useful services available through our stores."
Recent consumer research conducted by Quadient revealed that 60 per cent of shoppers favour parcel lockers situated at supermarkets, while 59 per cent wish to manage deliveries from multiple carriers through a single collection point.
Quadient's Global Reach
The rollout marks an expansion of Quadient's open locker service across the UK. The firm has already installed more than 27,000 locker units worldwide and is targeting a rise to 40,000 by 2030.
