A charity shop manager has shared insider tips on securing the best bargains, including the optimal day to visit and a key question to ask staff. Amy Lorenz, who works at the Essex & Herts Air Ambulance store, spoke to Sky News about how shoppers can find the finest second-hand goods.
Ask about stock rotation days
Lorenz's most valuable advice is to ask your local charity shop which day they refresh their displays. At her store, old items are removed on Friday evenings and new stock is put out on Saturday mornings. She recommends visiting after lunch on Saturday to see the freshest items. However, she notes that other shops likely operate on different schedules, so asking directly is essential.
Best times of year for donations
The manager highlights that the largest donation surges occur during "the post-Christmas and spring clear-out season." People tend to declutter during these periods, bringing in a greater number of items. This means shoppers have a wider selection to choose from at these times.
Browse every section
Lorenz advises exploring all sections of the shop, even those outside your usual size, taste, or gender. Stock is constantly changing and being rearranged, so you might discover unexpected treasures or items misplaced by previous customers.
Patience is key
"If you are hunting for a particular item, you need to accept that thrifting is a marathon, not a sprint," Lorenz told Sky News. "Keep looking and one day the perfect item will be there waiting for you."
Dispelling misconceptions
The manager notes that many people assume charity shop items are dated or unfashionable, but in reality, donations come from a diverse range of people, including stylish younger individuals and professionals. This results in a "huge range of items for all styles and sizes."
Donation standards
While variety is welcome, charity shops maintain standards for cleanliness and condition. Lorenz recalls an incident where soiled underwear was donated, urging donors to ask themselves: "Would I be happy giving this item to a friend?"
