At least 21 Post Office branches across the UK are set to close by February 2027, leaving some rural communities without any local counter services and forcing residents in larger towns to travel further for mail, financial and identity services.
The closures affect branches in England, Wales and Scotland, with many located inside TG Jones stores as part of that retailer's wider restructuring programme. Official consultation records show that 161 branches are currently under review or facing significant changes nationwide.
Rural and city-centre branches affected
In Greatworth (Northamptonshire) and Inchture (Perthshire), the rural villages are losing their sole local branch, leaving residents without counter services within the settlement and requiring travel to neighbouring parishes. Swansea will shut its flagship city centre branch inside The Quadrant Shopping Centre, but multiple suburban and neighbourhood branches remain open across the wider city.
A Post Office spokesperson told WalesOnline: "TG Jones had its restructuring plan approved by the High Court on July 1. Consequently, TG Jones is to close its Quadrant Shopping Centre store in Swansea. Regrettably, The City of Swansea Post Office is due to close on Monday February 22. We want to open a replacement branch as soon as possible, but this can take around six months. In the interim alternative branches will be Uplands, Mayhill, St Thomas and Townhill."
In Crawley, the prominent shopping centre counter at County Mall will close, though numerous branches in residential districts throughout the town will remain operational.
Llandudno closure sparks anger
In north Wales, the scheduled closure of the main Llandudno branch inside the TG Jones store on Mostyn Street has sparked outrage among locals, who now face a potential six-month wait for any replacement service to materialise. George Da Caosta, who moved to Llandudno from Brazil one year ago, told the BBC: "It's going to be terrible for the town. What are we going to do now if there's no-one to replace, or no-one to take over? The elderly people rely so much on a service like this."
Conservative Member of the Senedd (MS) Janet Finch-Saunders, whose constituency includes Llandudno, described the closure as a "devastating blow". Local representatives warn that alternative provision is at capacity and cannot meet town-centre demand. Bangor Aberconwy MP Claire Hughes told the BBC she will "keep the pressure on" the Post Office until an alternative location is found to replace the Bangor and Llandudno sites.
Full list of branches closing
The closures are part of TG Jones' wider restructuring programme, which is expected to result in up to 150 of its approximately 450 stores closing. Post Office sites due to close next include:
- Kingswood Bristol, November 18, 2026
- Camborne, Cornwall, TG Jones, November 23, 2026
- Darlington, TG Jones, November 28, 2026
- Kings Walden, December 14, 2026
- Nottingham, TG Jones, December 21, 2026
- St Austell, TG Jones, December 26, 2026
- Bangor, TG Jones, December 29, 2026
- Harlow, TG Jones, December 30, 2026
- Cannock TG Jones, January 2, 2027
- Erdington TG Jones, January 2, 2027
- Telford Central TG Jones, January 2, 2027
- Alton TG Jones, January 4, 2027
- Ealing Broadway TG Jones, January 4, 2027
- Clacton-on-Sea TG Jones, January 4, 2027
- Brentwood TG Jones, January 5, 2027
- Llandudno TG Jones, January 16, 2027
- Watford TG Jones, January 23, 2027
- Liverpool Merseyside TG Jones, January 25, 2027
- Inchture, January 27, 2027
- Crawley TG Jones, February 10, 2027
- Swansea TG Jones, February 22, 2027
Of the TG Jones stores expected to close, 34 include a Post Office. Brighton, Churchill Square, Harrow, St Ann's Shopping Centre and Streatham, London (Streatham High Road) are among those listed for closure, though they are yet to receive a closure date.
Impact on communities
For locals, the closures mean a long commute to access Post Office services. Kyle Lodge, who is from Llandudno, claimed that his nearest Post Office counter is an 18-minute drive away. He told the BBC: "It's quite an inconvenience to be fair… We've got to travel all around; I think the closest one is Colwyn Bay."
Campaigners warn that with bank branches continuing to vanish at record rates, the Post Office remains the last remaining physical option for cash deposits, parcel delivery, and face-to-face bill payments in many UK towns. While Post Office Ltd has stated it is actively seeking replacement operators and reviewing expressions of interest, establishing new franchise partners often takes upwards of six months, leaving high streets empty and residents stranded in the interim.