Santander has issued a warning after a surge in pet scams saw almost £160,000 stolen from customers. Data from the lender revealed that the staggering amount was taken by scammers from people responding to listings on social media and online platforms offering pets for sale.
The £160,000 stolen between January and March 2026 compares to a total of £29,735 reported stolen due to pet scams in the fourth quarter of 2025. The bank's data indicates that women and customers aged 46 or older are particularly likely to be targeted.
Chris Ainsley, head of fraud risk management at Santander UK, said: 'If 2026 is the year you plan to welcome a furry, feathered or even scaly companion into your home, it's vital to do your homework.' He added: 'Always research the seller carefully and choose reputable sources. Taking these steps won't just protect your finances – it also helps ensure your new pet has come from a safe and responsible environment.'
Common tactics used by scammers include asking for money upfront as a deposit, requesting funds to cover delivery of a pet, or money to cover vet bills and immunisations. Claims received by the bank have involved a range of animals, from desirable breeds of cats and dogs, such as miniature dachshunds and cockapoo puppies, to parrots, reptiles, fish and horses.
In total, more than £3.4 million was stolen via purchase scams in the first quarter of 2026, with pet-related scams being the second biggest scam in terms of losses after vehicle scams, according to the bank. Santander urged people to be wary of social media adverts and recommended doing background checks, reverse image searching photos, and being cautious about upfront payments.
Dr Rasha Kassem, who leads the Fraud Research Group at Aston University, said Santander's figures highlight a sharp increase in pet-related fraud. She noted that the figures are likely to understate the true scale due to under-reporting, adding: 'The emotional nature of pet purchases makes this fraud particularly effective. Buyers are often motivated by urgency and attachment, which criminals exploit.'
