Specsavers in Wishaw has launched a new clinical service designed to improve symptoms of dry eyes and enhance comfort for customers suffering from the condition.
ZEST Procedure Details
The store now offers the ZEST (Zocular Eyelid System Technology) service, performed in-store by a trained clinician. The procedure is quick, comfortable, and non-invasive, lasting around 10 to 20 minutes. It uses a natural okra-based gel and a specialised swab to deep-clean the eyelids and lashes, removing biofilm, debris, and mites that block vital oil glands. This provides immediate soothing relief, allowing patients to regain comfort and focus on daily activities.
Common Dry Eye Symptoms
Dry eye symptoms vary but often include sore, irritated, or itchy eyes, redness, watery eyes, and blurred vision. The condition is becoming more common due to factors like increased screen time, air conditioning, heating, and aging.
Optometrist's Advice
Erin Riddell, optometrist director at Specsavers Wishaw, said: “Many people assume dry eyes are simply something they must live with, but untreated dry eye can significantly impact quality of life, comfort and even vision. Symptoms can sometimes worsen over time if the underlying cause is not addressed properly.” She emphasised the importance of professional assessment to identify the root cause and recommend an appropriate treatment plan, as symptoms can overlap with other eye conditions.
Riddell added: “Many customers say that after procedures like ZEST, it feels similar to the difference you notice when you clean your glasses – everything becomes clearer, more comfortable, and easier to focus on. It’s a simple step that can have a big impact on how you see and feel.”
Patient Suitability and Ongoing Care
Patients receive a full assessment before ZEST to determine suitability. Riddell noted: “It is also important to highlight that while many patients notice significant improvement after one session, dry eye is often a chronic condition, so ongoing management and at-home care may still be recommended to maintain results.”
To book an appointment or speak to a team member at Specsavers Wishaw, visit their website or call 01698 354 260.



