The Department for Work and Pensions (DWP) has raised the alarm over a sophisticated scam designed to trick benefit claimants into handing over personal and financial details. Fraudsters are impersonating DWP officials, using convincing tactics to steal sensitive information.
How the Scam Works
The scam typically involves:
- Fake calls or texts claiming to be from the DWP, often referencing a 'refund' or 'overpayment'.
- Phishing emails with official-looking branding, urging recipients to click on malicious links.
- Pressure tactics, such as threats of benefit suspension if immediate action isn’t taken.
How to Protect Yourself
The DWP has urged the public to remain vigilant and follow these steps:
- Never share personal details like your National Insurance number, bank details, or passwords over the phone or via email.
- Verify any suspicious contact by calling the DWP directly using their official helpline.
- Report scams immediately to Action Fraud or the DWP’s fraud hotline.
What the DWP Says
A DWP spokesperson stated: 'We will never ask for personal or financial information via text or email. If you’re unsure about a call or message, hang up and contact us directly.'
Benefit claimants are advised to stay alert and spread awareness to prevent others from falling victim.
