Santander UK has confirmed issues with its internet banking after customers were left unable to access their accounts online. Thousands have been reporting problems with online banking since mid-morning, with many taking to social media to complain about not being able to log in.
Website restored, mobile apps still affected
The high street lender’s website and mobile banking apps were both affected initially, but the website service is now back online. The mobile app remains unavailable for many users.
Bank apologises for inconvenience
Santander said: “We’re aware that customers are currently experiencing difficulties accessing some of our banking services. We’re very sorry for the inconvenience this is causing and we’re working hard to fix it as soon as possible.”
