Millions of Apple and Samsung smartphone users in the UK could be owed compensation of roughly £17 per handset if a landmark legal challenge succeeds. Consumer group Which? has launched a £480 million class action against US technology giant Qualcomm, alleging anti-competitive practices.
The case, which began a five-week hearing at the Competition Appeal Tribunal in London on Monday, claims Qualcomm abused its dominant market position to impose excessive prices and licensing charges for essential handset components. These costs were allegedly passed on to consumers through higher smartphone prices.
Which? estimates that nearly 30 million people who purchased an Apple or Samsung phone between 1 October 2015 and 9 January 2024 could be eligible for compensation. Chief executive Anabel Hoult said: 'This trial is a huge moment. It shows how the power of consumers – backed by Which? – can be used to hold the biggest companies to account if they abuse their dominant position.'
Qualcomm has rejected the claims, stating the case has 'no basis'. The San Diego-based company has faced similar scrutiny in the past, including a fine from the EU for antitrust violations and a US Federal Trade Commission lawsuit that was dismissed in 2020. A similar collective action is also underway in Canada.
If Which? wins, a second phase will determine and distribute compensation to affected consumers. The outcome could set a precedent for holding tech giants accountable for alleged anti-competitive behaviour in the UK.
