A homeowner has reported saving £300 a year on energy bills using a free service that they described as “like having a PA for house bills”. The tool, called Nous, is an AI-powered service that aims to manage household bills on behalf of customers.
How Nous Works
Nous helps customers find better deals by monitoring major household providers across the UK. Customers can start for free by entering their postcode online, with no card details required. The company says typical savings for households using the free service are £310, and it manages two services with one householder login, offering a choice of 'savings mode' and smart reminders.
There is also a premium service costing £6.99 a month, which the company says offers typical savings of £960, unlimited services, unlimited householder logins, smart reminders, WhatsApp chat support, and the ability to earn cash rewards.
Customer Reviews
Nous has received an 'Excellent' rating of 4.7 out of five stars on Trustpilot from more than 1,200 users. One shopper said: "Switched my power supply, saving me nearly £300 per year. Very smooth switch and good communication." Another wrote: "Excellent service, great communication via WhatsApp. They listened to what I needed and went and found me the perfect broadband package, arranged the engineer visit and set up my direct debit, as well as cancelling my last provider. I'm a busy person and, whilst I have the best intentions, I would have left this to the last minute without Nous. It's like having a PA for house bills!"
Some reviews were more critical, with one person saying: "Registering with Nous was simple and straightforward. Communication (is) good, except I have emailed about a concern and not had a reply yet." Overall, however, most were pleased, with another shopper commenting: "So easy, I barely had to do anything, really appreciate Nous sorting everything to change my energy supplier. They were great and I would definitely recommend."
Alternatives
For those seeking alternatives, Uswitch is free to use and covers services such as broadband and TV, SIM only, mobile phones, energy, current accounts, and credit cards. Compare The Market also offers ways to cut costs on home insurance, car insurance, and credit card deals.
