A tourist was left disgusted after an Italian restaurant printed a message on her receipt telling staff to 'burn and spit on' her eggs after she sent them back for being runny.
Clara, a Brazilian mother visiting the Victor Lab in Romagna, Italy, with her family last week, asked her teenage server if her scrambled eggs could be 'a little more cooked' when they arrived with her juice and coffee.
The server reportedly scoffed, 'we don't make raw eggs here' before taking them back to the kitchen, according to La Voce di Cesenatico.
Receipt message revealed
'In the end, they arrived very soft, but I didn't ask for them to be recooked,' said Clara, who refused to reveal her surname after receiving death threats.
'I let it go because I didn't want to argue,' she added.
When it came time to pay, she noticed something peculiar on her receipt. In Italian, it read: 'This is pissing me off. Burn the eggs and spit in them.'
Clara claimed her family became 'scared' over the possibility of their food getting saliva seasoning.
Viral confrontation
After telling the 17-year-old waiter she understood the message, he reportedly went 'as white as a sheet' and tried to throw the receipt away. But Clara told him she would call the police if he did.
She went viral after posting the receipt under a scathing one-star Google review of the restaurant. A manager then apologised under the comment, saying: 'The behavior you reported was absolutely inappropriate and in no way reflects the values, customer service, and professional standards we strive to ensure every day.'
After the altercation blew up on social media, the Victor Lab attempted to capitalise on the attention, trying to joke on a video on their TikTok account. The owner is filmed pretending to be a demanding diner ordering a dish with added 'spit' in an attempt to make light of the situation.
Racist threats
They even added a poll asking customers whether the 17-year-old server should be sacked.
'Sometimes it almost makes you laugh when you watch it, but this isn't a laughing matter. It's serious,' said Clara, adding she had received racist threats on social media.
