Lloyds Bank has issued a clear reminder to customers eager to secure its £250 current account switching bonus, emphasising the need to check email inboxes and understand the key deadlines. The offer, which promises a significant cash incentive for moving your banking, has prompted queries from applicants unsure about their status.
The £250 Switching Offer: What You Need to Know
To qualify for the £250 bonus payment, customers must switch their existing current account to a Club Lloyds, Club Lloyds Silver, or Club Lloyds Platinum account. The process must be completed using the official Current Account Switch Service, which automatically closes your old account.
Applicants are also required to transfer a minimum of three active direct debits to the new Lloyds account. Once all conditions are met, the bonus cash should arrive as a credit within 40 working days of the switch completion.
Critically, the window to act is closing. You must open the new account and initiate the switch by February 3 to be eligible for the money.
Customer Queries and Bank Clarification
The clarification from Lloyds followed a customer query on social media, where an individual reported not receiving any email confirmation after starting their switch application via the bank's app. "I never got an email or anything," the customer stated, leaving them uncertain if their application was progressing.
In response, Lloyds outlined the expected timeline, noting that a confirmation email should be sent after applying. They advised customers to check spam or junk folders if the message isn't in their main inbox. The bank also confirmed the switch process itself typically takes up to seven working days to finalise.
How to Check Your Switch Application Status
For those who haven't received confirmation, Lloyds provided a direct path for assistance. The bank instructed customers to contact its dedicated Switcher Team for personal customers on 0345 604 9956.
This helpline operates from 9am to 5pm, Monday to Friday, but is not available on weekends. Speaking to this team is the recommended way to verify an application's status and ensure all steps for the £250 incentive have been correctly completed.
With free cash on offer, the Lloyds switching deal remains attractive, but potential applicants must move quickly to meet the early February deadline and stay vigilant for crucial email communications.
