Barclays is adjusting its quiet hour to 9:30-10:30am from July 7, 2025, in all branches, according to a poster displayed at the Redhill branch in Surrey on June 25. The sign read: "From 7 July quiet hour will be from 9.30am to 10.30am."
All Branches Affected
The notice clarified that this is a company-wide policy, stating: "All our branches now have quiet hour on the days they're open to give everybody a chance to bank comfortably." Customers are encouraged to approach staff with any questions: "Ask us about it - we're here to help."
Barclays introduced quiet hours to support customers who may benefit from reduced background noise, including those with neurodiverse conditions. The bank's website confirms: "All our branches have a quiet hour between 9:30am and 10:30am on the days they're open. Some of our locations also have private meeting rooms and accessible quiet areas so you can bank comfortably."
Booking Appointments
Customers can use the branch finder tool on the Barclays website to check local services. Online appointments are typically 30 minutes, but longer slots are available for specific needs:
- Bereavement: 45 minutes
- Delegated authority: one hour
- Mortgages: up to 2.5 hours
To arrange a longer appointment, customers can call Barclays on 0345 734 5345, Monday to Friday 8am-8pm, and Saturday 9am-5pm.
