ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive: Private sector delivered 6.15 million NHS appointments, tests and operations this year, raising fears of NHS privatisation and staff shortages. Read the full investigation.
A Royal College of Nursing survey reveals 66% of nurses work while unwell due to understaffing and stress. Urgent investment is needed to protect staff and patient care.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Australian drivers are experiencing unprecedented waiting times for essential car servicing, with some facing six-month delays as the nation's mechanic shortage reaches crisis levels.
American retailers including Giant Eagle and Sheetz are implementing creative solutions as a nationwide coin shortage forces changes to cash transactions.
A respected NHS consultant has dramatically resigned after two decades of service, swearing off his pension in protest against what he calls a 'discriminatory' retirement scheme that's pushing experienced medics out of the health service.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Britain faces a sweet crisis as Penguin bars vanish from supermarket shelves following McVitie's decision to pause production, sparking nationwide disappointment and frantic searches.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
Exclusive: The Department of Health reveals ongoing medicine supply issues affecting NHS patients across Britain, with officials working urgently to resolve critical shortages.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
Brits face potential travel chaos as worldwide passport production delays threaten to disrupt holiday plans. Discover why this shortage is happening and how to protect your travel arrangements.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
British pub-goers face a bitter blow as a severe European hops shortage, worsened by extreme weather, threatens to push beer prices to record highs next summer. Brewers warn of a perfect storm of poor harvests and rising production costs.
A perfect storm of soaring immigration and plummeting construction has ignited an unprecedented rental crisis across Australia, with desperate tenants now facing off against dozens of competitors for a single home.
A severe shortage of specialist physics teachers is leaving hundreds of thousands of GCSE students without proper instruction, threatening the UK's future in science and technology.
Exclusive analysis reveals the deepening crisis in England's schools as families grapple with severe teacher vacancies, budget cuts, and mounting hidden education costs this September.
The Panama Canal Authority slashes daily vessel crossings to just 18 amid worst drought in over a century, triggering global shipping delays and economic concerns.
A severe ginger shortage, triggered by devastating weather in Peru, is threatening the iconic pink pickled slivers served with sushi worldwide, forcing restaurants to ration supplies and consider alternatives.
Britain faces an unprecedented winter hosepipe ban as experts warn reservoir levels are critically low. Discover why recent rainfall isn't enough and what restrictions households may face.
Benidorm's legendary bars and pubs are grappling with a severe shortage of beer, wine, and Prosecco this summer, despite a surge in British tourists. Discover the supply chain chaos hitting Spain's costas.
Exclusive: The NHS faces a critical shortage of the enhanced flu vaccine, prioritising vulnerable groups and leaving millions of women and children with limited protection this winter. Health officials issue stark warning.
UK parents face a festive nightmare as the Bluey 'Keepy Uppy' playset sells out nationwide. Discover why this Australian cartoon character has become this year's impossible-to-find Christmas toy.
Exclusive: Medical experts warn of a deepening postcode lottery and a surge in the illegal black market for weight-loss jabs as NHS England struggles with supply and soaring demand for GLP-1 drugs.
Groundbreaking USGS research reveals a colossal underground water flow hidden beneath the parched Lake Mead, potentially offering a revolutionary new source for the drought-stricken American West.
Fast-food giant Taco Bell is aggressively expanding its AI-powered drive-thru technology, with plans to install automated voice ordering systems in 1,000 US locations by 2024, signalling a major shift in the restaurant industry's approach to automation an