ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Families of Yemeni aid workers detained by Houthi rebels share their anguish. Dozens from UN agencies and NGOs face months without charge. Read their stories and demand action.
A record 4,880 overseas-trained doctors left the UK in 2024, a 26% rise, with NHS leaders blaming anti-migrant sentiment. Read the full analysis of this crisis.
New government immigration proposals could trigger an exodus of up to 50,000 nurses from the NHS, deepening the healthcare workforce crisis and threatening patient safety.
Shocking RCN survey reveals two-thirds of nurses work while sick due to staffing shortages. Discover the human cost of the NHS crisis and what's being done.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
An Australian surgeon reveals alarming conditions in NHS hospitals, describing overwhelmed staff and systemic failures during his UK placement.
Shadow Health Secretary Wes Streeting reveals alarming racism within NHS as staff report discrimination from patients and colleagues. Exclusive investigation exposes systemic issues affecting healthcare workers.
Health Secretary Wes Streeting reveals shocking levels of racist abuse against NHS workers, comparing current hostility to darkest periods of 1970s and 80s Britain.
As the US government shutdown continues, federal employees are receiving unexpected support from major airlines providing free meals and snacks to affected workers.
GP and TV star Dr Amir Khan reveals his medically-proven plan to rescue the struggling NHS, addressing waiting lists, staff shortages and patient care in exclusive interview.
Correctional officers across New South Wales have walked off the job, plunging the state's prison system into complete lockdown amid escalating concerns about staff safety and chronic understaffing.
As UK universities face financial crisis with course cuts and staff redundancies, Guardian analysis reveals vice-chancellors' pay packages have soared to record levels, creating a growing divide between leadership and struggling institutions.
Critical staff shortages among US air traffic controllers are causing widespread flight disruptions, with the FAA facing mounting pressure to address the crisis affecting thousands of travellers daily.
England's NHS faces unprecedented winter pressures as flu admissions surge by 75% in a week, with critical incidents declared and routine operations cancelled across multiple hospitals.
A respected NHS consultant has dramatically resigned after two decades of service, swearing off his pension in protest against what he calls a 'discriminatory' retirement scheme that's pushing experienced medics out of the health service.
The NHS is battling its worst winter crisis in years with soaring Covid and flu admissions, emergency care delays, and critical staff shortages pushing hospitals to breaking point across England.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
The Duchess of Sussex faces another major staff shake-up as her latest communications chief resigns after just three months, marking the tenth PR professional to depart her team since 2019.
Exclusive investigation reveals how soaring living costs and competitive job markets are triggering a mass exodus of tourism workers from Las Vegas to Albuquerque, threatening the city's hospitality industry.
The Royal College of Physicians sounds alarm as NHS faces 'perfect storm' of staff shortages and overwhelming demand, putting patient care at serious risk across UK hospitals.
Shocking BMA survey reveals majority of doctors believe patient safety is compromised due to overcrowded hospitals and staff shortages across the NHS
Houthi forces in Yemen have seized at least 20 United Nations staff members in a dramatic escalation that threatens humanitarian operations and regional stability. The detentions come amid growing international concern over rebel activities.
An eye-opening Channel 4 documentary reveals the severe staffing crisis plaguing A&E departments as dedicated NHS workers battle overwhelming pressures and emotional challenges.
The Princess of Wales confronts a pivotal moment in her royal journey as pressure mounts for her Windsor Castle relocation amid ongoing recovery challenges.
NHS workers across Britain are expressing outrage as hospital trusts implement controversial parking fee increases, adding financial pressure to healthcare heroes already struggling with cost-of-living crisis.
Shocking new report reveals escalating violence in Scottish schools as staff face physical attacks from aggressive students, prompting calls for urgent government action.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
Exclusive research reveals Londoners are losing confidence in the NHS, with growing concerns about waiting times, staff shortages and mental health services.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.