Airline slammed over 'stop pretending to care' staff directive
A major airline faces backlash after reports emerge that cabin crew were instructed to stop 'pretending to care' about passengers, sparking outrage among travellers.
A major airline faces backlash after reports emerge that cabin crew were instructed to stop 'pretending to care' about passengers, sparking outrage among travellers.
Citizens Advice urges an overhaul of the Financial Ombudsman Service, citing delays and inefficiencies as consumer complaints surge.
Chick-fil-A has been crowned the best fast-food drive-thru in the US, outperforming competitors in speed, accuracy, and customer service. Discover what sets them apart.
King Charles III was spotted driving himself to a morning church service at Balmoral, showcasing his down-to-earth approach amid royal duties.
Virgin Media has alerted users to a potential four-day internet disruption. Find out if you're affected and how to prepare.
The National Weather Service warns of dangerous storms, including tornadoes and large hail, sweeping through the Midwest, with Wisconsin and Iowa on high alert.
British lorry drivers face escalating violence as criminal gangs ambush them at service stations, using gas attacks to steal fuel. Authorities warn of a growing crisis on UK roads.
A waiter at The Ivy has launched legal action against the upscale restaurant chain, alleging unfair distribution of service charges. The case could set a precedent for hospitality workers' rights across the UK.
Extreme cold grips Alaska with temperatures plummeting to -45°C, while Niagara Falls partially freezes in a rare winter spectacle. The National Weather Service warns of dangerous conditions ahead.
A 14-year-old boy from Sheffield is under investigation for allegedly making violent threats online, sparking concerns over youth crime and digital safety.
Lake Piru in California has reached unprecedented water levels following relentless storms, prompting urgent evacuations and flood warnings across Ventura County.
Warwickshire Police and the Crown Prosecution Service are under scrutiny for their handling of a stalking complaint involving Nigel Farage, with critics calling for accountability.
A National Weather Service employee was dismissed after posting a derogatory comment about San Antonio on Slack, sparking outrage and an internal investigation.
Exclusive report reveals how Amazon negotiated a lucrative agreement with the US Postal Service, saving billions under Trump-era policies.
A heavily pregnant woman was refused service at a McDonald's drive-thru for walking through, despite being unable to fit in a car. The incident has sparked a debate over accessibility and common sense.
A viral video shows an Amazon delivery driver carelessly throwing parcels onto the pavement, sparking outrage among customers and raising questions about the company's service standards.
US Senator JD Vance's peaceful canoeing trip for his birthday turned into a security headache as Secret Service agents struggled to keep up with the Ohio River adventure.
A shocking video shows Fire Chief Peter Alt in a heated confrontation, screaming obscenities at a driver blocking his emergency vehicle. The incident has sparked outrage and debate.
The UK government is set to conduct a nationwide emergency alert test in the coming weeks. Here's everything you need to know about the drill, its purpose, and how it will affect you.
The Crown Prosecution Service has been hit by a cyberattack, raising concerns over the security of sensitive legal data. Authorities are investigating the breach, which could impact ongoing cases.
The UK is set to witness one of its largest public safety exercises as the Labour government prepares to test the emergency alert system nationwide.
A nationwide emergency alert test will sound on millions of UK smartphones this Sunday. Here's what you need to know.
A Bunnings employee’s unexpected act of kindness moved a customer to tears in a touching moment that has since gone viral.
The National Weather Service has issued flood warnings for parts of California, including Santa Barbara and San Luis Obispo, as heavy rain and thunderstorms threaten the region.
Dozens of passengers faced delays at Birmingham Airport after a flight from Amsterdam made an emergency landing due to a medical incident, requiring urgent assistance from West Midlands Ambulance Service.
A heartfelt tribute to Karl Garside, whose unwavering commitment to public service and community left an indelible mark on those who knew him.
Ministers are reportedly discussing the revival of the National Citizen Service (NCS) as part of efforts to engage young people in community activities. The scheme, previously championed by David Cameron, could see a comeback under the current government.
Wrestling legend Hulk Hogan's loved ones came together for a heartfelt memorial to honour his late wife Linda, who passed away after a long battle with illness.
WWE icon Hulk Hogan honours late wrestling star at heartfelt memorial service, sharing touching memories and celebrating their legacy.
Keir Starmer and Lisa Nandy demand transparency as ministers push forward with the National Citizen Service expansion amid funding concerns.