Best and worst times to fly over Christmas revealed
New airport data shows early morning flights deliver highest passenger satisfaction over Christmas. Discover the peak times to avoid for a smoother festive journey.
Category : Search result: passenger satisfaction
WestJet agent assaults passenger in recording row
A WestJet agent refused boarding, tore up passes & struck a passenger who tried to record the dispute. The airline apologises after a serious internal probe.
Drinking Habits Key to Marital Happiness, Study
New research reveals that couples with similar drinking patterns report happier, more stable marriages. Discover how alcohol compatibility affects your relationship.
Midlife Burnout: Aussie Wellbeing Hits Lowest Point
A new report reveals life satisfaction in Australia hits its lowest point between 40-44, with women's wellbeing eroded by unpaid care. Discover the causes and policy solutions.
Six Banks Earn Top Which? Recommended Provider Badge
Discover the six banks crowned best for current accounts by Which?, including two new winners. Learn why loyalty often goes unrewarded and how to benefit from top features.
Which? names best UK current accounts for 2025
Consumer champion Which? reveals its top-rated current account providers for 2025. Discover which banks scored highest and why millions are urged to consider switching for better perks and service.
Drunk Ryanair passenger brawls with police on flight
Shocking footage shows a disruptive passenger refusing to sit down, forcing a Ryanair flight to circle Bristol and leading to a violent arrest. Read the full story.
Britannia Hotels: UK's Worst Chain for 12th Year
Britannia Hotels has been voted Britain's worst hotel chain for the twelfth consecutive year, with guests complaining of dirty rooms, poor maintenance and terrible customer service in shocking survey results.
40% of UK workers would quit after one bad day
New research exposes Britain's workplace crisis as 40% of employees admit they'd walk out after just one terrible day, with younger workers most likely to jump ship.
Passenger kicked off flight after seat swap drama with boyfriend
Shocking footage captures the moment a woman's aggressive campaign to sit with her partner leads to her removal from a packed aircraft, causing major delays and passenger outrage.
Major Steakhouse Chains See Customer Exodus in UK
Exclusive investigation reveals shocking customer decline at major steakhouse chains as British diners seek fresher alternatives and better value dining experiences.
Cruise abandoned elderly woman on island, voyage cancelled
Shocking incident sees cruise company cancel voyage after 80-year-old woman was reportedly left stranded on African island while tour guides failed to notice her absence.
Elderly cruise passenger dies after being left on island
An 80-year-old cruise passenger tragically died alone after being abandoned on Lizard Island during a luxury Australian voyage, prompting cruise cancellation and investigation.
Elderly cruise passenger abandoned on remote island
The devastated daughter of Julie Lenahan reveals how her 73-year-old mother was abandoned on Lizard Island during a cruise excursion, exposing serious failures in passenger care protocols.
Brits prioritise memories over money in lifestyle shift
New research reveals Britons value life experiences and personal memories more highly than financial security, with 60% prioritising meaningful moments over money.
Unruly passenger dragged from flight after mid-air meltdown
Shocking footage captures the moment a disruptive passenger is dragged from a plane following explosive mid-air confrontation with crew and fellow travellers.
Eastern Airways: Your Passenger Rights Guide
Essential guide to passenger rights when flying with Eastern Airways. Discover compensation entitlements, rerouting options, and what to do when flights are cancelled or delayed.
Cornell Study: Embracing Chaos Boosts Happiness
Groundbreaking research from Cornell University suggests that seeking out unfamiliar experiences and embracing life's unpredictability could significantly boost happiness and reduce anxiety.
Uber drivers refuse passengers deemed too heavy
Uber drivers across Britain are rejecting passengers deemed 'too heavy' in a controversial new trend that's sparking debate about discrimination and passenger rights.
Sunderland: UK's unhappiest workplace revealed
Shocking new research reveals Sunderland as Britain's unhappiest workplace, with employees reporting poor management, inadequate training and overwhelming workloads.
JetBlue passenger meltdown forces emergency landing
Shocking footage reveals chaotic scenes aboard JetBlue flight as verbally abusive passenger forces emergency diversion to North Dakota. Exclusive details of the inflight confrontation that left travellers terrified.
Din Tai Fung Beats All UK Restaurants in Customer Survey
The legendary Taiwanese restaurant chain Din Tai Fung has outshone every major UK restaurant brand in a comprehensive customer satisfaction survey, securing the coveted top spot and leaving British dining establishments in its wake.
BA passenger handcuffed after rage over refused drink
A disruptive British Airways passenger was restrained with cable ties after becoming aggressive when crew refused to serve him more alcohol on a flight from Mexico to London.
Flight attendant's savage comeback to passenger complaint
A flight attendant delivered the perfect retort when a passenger complained about being 'just a number' - and travellers are calling it the ultimate lesson in airline etiquette.
Research: Your 60s Are Your Prime Years
Groundbreaking study challenges conventional wisdom about ageing, showing cognitive abilities and mental wellbeing peak later in life than previously thought.
EU plans may end flight delay compensation for millions
Major EU rule changes threaten passenger rights as new proposals could exempt airlines from paying compensation for technical faults. Discover how this affects your travel plans.
Barefoot plane passenger sparks air rage over 'disgusting' smell
A plane passenger's decision to remove his shoes and socks mid-flight has sparked a major onboard confrontation, with fellow travellers complaining about the 'disgusting' smell and hygiene concerns. The viral incident highlights the growing problem of air
Flight Downgrade Rights: Your Compensation Guide
Discover what really happens when airlines downgrade passengers from premium cabins to economy - and the compensation you're legally entitled to claim.
Cruise passenger saves life with first aid in dramatic sea rescue
A quick-thinking passenger becomes an unexpected hero aboard a luxury cruise after performing life-saving first aid when a fellow traveller collapsed mid-voyage.
Sunburnt passenger forces Ryanair flight back to gate
A Ryanair flight from Manchester to Tenerife was dramatically delayed after a severely sunburnt passenger, accompanied by her allegedly intoxicated sister, launched into a foul-mouthed rant against airline staff, forcing the aircraft to return to the gate
Page 1 of 4