Black Friday return policies tighten for 2025
Shoppers face stricter return policies this Black Friday. Discover which retailers now offer store credit instead of cash refunds and how to protect your purchases.
Shoppers face stricter return policies this Black Friday. Discover which retailers now offer store credit instead of cash refunds and how to protect your purchases.
Millions of Amazon Prime customers could receive automatic refunds as part of a £3.4 million settlement over subscription practices. Check your eligibility now.
Money expert Martin Lewis sets the record straight on refunds and returns this festive season. Discover your legal rights and how to claim what you're owed.
Soul Circus yoga festival founders Roman and Ella Wroath left customers and traders £218,765 out of pocket as company enters liquidation, with 252 customers awaiting refunds after 2024 cancellation.
Channel Islands carrier Blue Airlines ceases trading, grounding all flights. Thousands of passengers affected. Find out about refunds and new rescue fares from Loganair.
Thousands of travellers face cancelled holidays and lost bookings after the abrupt collapse of short-term rental service Sonder. Discover the full story and what to do if you're affected.
Australian competition watchdog secures compensation for customers over Microsoft's controversial AI subscription pricing model for Copilot, marking a landmark consumer protection case.
Exclusive investigation reveals how UK holidaymakers are losing thousands after the sudden bankruptcy of Icelandic tour company Play Airlines, leaving desperate travellers stranded without refunds or recourse.
Discover how UK train passengers can turn travel frustration into financial compensation. Learn the secret rules rail companies don't advertise and claim what you're owed for delays and cancellations.
Discover how the shifting bank holiday dates in 2025 will create unique three-day weekends and impact your planning across England, Wales, Scotland, and Northern Ireland.
Liam Gallagher's Melbourne concert ended abruptly as the former Oasis frontman cut his performance short following persistent sound problems, leaving fans disappointed and demanding refunds.
Ofgem uncovers massive energy credit scandal with 2 million customers owed refunds from old accounts. Discover if you're due money and how to claim your share of £240 million.
Furious festival-goers slam Cardiff's Halloween event as 'disorganised chaos' with massive queues, overcrowding, and disappointed families left demanding compensation.
A major British airline faces imminent administration, putting thousands of passengers' travel plans at risk. Urgent warning issued for travellers with upcoming bookings.
Exclusive insider guide reveals the little-known rights and compensation schemes that could put hundreds of pounds back in commuters' pockets after train disruptions.
Exclusive investigation reveals why BNPL holiday bookings could leave travellers stranded and struggling for refunds when trips go wrong.
Tech giant Microsoft confronts potential multi-million dollar penalties in Australia following accusations of misleading millions of customers about their rights to refunds and remedies.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Discover the little-known banking regulation that allows UK consumers to claim hundreds of pounds in compensation for unfair charges and poor service from their banks.
British tourists share shocking details of their luxury Turkish holiday gone wrong, comparing resort food to pet food and describing unsanitary conditions that ruined their getaway.
UEFA orders Maccabi Tel Aviv to host European fixture in empty stadium over security concerns, leaving thousands of fans disappointed and raising questions about football safety protocols.
Popular travel agency Travel Time ceases trading, leaving customers with cancelled holidays and urgent warnings issued about future bookings.
R&B legends Brandy and Monica's highly anticipated 'Boy Is Mine' reunion tour faces turmoil as their Chicago performance gets abruptly cancelled, leaving ticket-holders furious and seeking compensation.
Angry guests left stranded and out of pocket after boutique hotel unexpectedly shuts its doors, with one couple losing their £1,200 anniversary celebration.
Nationwide Building Society warns customers about duplicate payments issue affecting thousands - here's what you need to know and how to check if you're affected.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Ryanair cancels 600 flights across Europe due to French air traffic control strikes, disrupting thousands of British travellers' holiday plans. Find out which routes are affected and your passenger rights.