Microsoft Faces Massive Australian Fine Over Customer Rights
Tech giant Microsoft confronts potential multi-million dollar penalties in Australia following accusations of misleading millions of customers about their rights to refunds and remedies.
Category : Search result: customer protection
King's security chief quits after just 12 months
Exclusive: The King's senior protection officer has unexpectedly resigned from his role heading royal security after barely a year, sparking concerns about stability within the royal protection team.
Energy supplier collapse threatens thousands of customers
Another UK energy supplier faces imminent collapse, threatening to leave thousands of households in limbo amid the ongoing cost of living crisis. Here's what customers need to know.
Ex-Royal Cop: Harry's Security Puts Him at Risk
Exclusive: A former royal police officer reveals shocking concerns about Prince Harry's current security measures and warns of potential threats to the Duke's safety.
Chemical vs Mineral Sunscreen: Ultimate SPF Guide
Discover the crucial differences between chemical and mineral sunscreens, expert recommendations for British skin types, and how to choose the right SPF protection for maximum safety and effectiveness.
Urgent Bank Safety Check Everyone Must Do Now
Financial guru reveals why everyone should immediately check their bank's Financial Services Compensation Scheme protection - and how to do it in minutes to safeguard your savings.
Early Frost Warning: Protect Your Garden Now
As temperatures plummet across Britain, discover expert strategies to shield your garden from unexpected frost damage and keep your plants thriving through the cold snap.
£1.50 garden hack protects plants from frost damage
Gardening experts reveal how a cheap supermarket staple can protect your precious plants from freezing temperatures and extend your growing season through winter.
Council data breach exposes victim to rapist
A vulnerable victim was forced to flee her home after council officials accidentally revealed her new address to the violent sex attacker who tormented her, in a catastrophic data protection failure.
Travel firm backtracks on price drop refund promise
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Lloyds Bank Urgent Scam Alert for Millions
Lloyds Banking Group warns millions of UK customers about sophisticated new scams targeting online banking users. Learn how to protect your savings from these convincing fraud attempts.
UK Government Reveals Major Banking Compensation Shake-Up
The Treasury has announced sweeping reforms to the Financial Services Compensation Scheme that could safeguard millions of British savers and transform banking security.
Japanese restaurant owner fights customer abuse in landmark case
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
Met Police Gave Harry Protection Despite Court Ruling
The Metropolitan Police furnished Prince Harry with personal protection during his recent London trip, despite his legal defeat over security arrangements. The decision reveals ongoing tensions between royal security protocols and private legal battles.
Travel Agents Demand Major Overhaul of Holiday Refund Rules
UK travel agents are demanding a major overhaul of the Package Travel Regulations, arguing current refund rules are crippling the industry and leaving customers in limbo. Discover the proposed changes.
Kent Pub Bans ABBA From Jukebox After Customer Backlash
A Kent pub has removed ABBA's iconic hit 'Waterloo' from its digital jukebox following complaints from regulars. The decision has sparked a lively debate among locals and music fans online.
Emelia Fashion label accused of 'shambolic' order delays
Exclusive: Emelia, the UK fashion label beloved by influencers, faces a social media storm as furious customers report months-long delivery delays, incorrect orders, and a customer service blackout, sparking demands for a trading standards investigation.
Jaguar Land Rover Hit by Major Cyber Attack
Jaguar Land Rover confirms a sophisticated cyber attack has compromised its systems, potentially exposing customer data. The luxury car giant is working with security experts to contain the breach.
Customer's wig shop rampage over refund refusal caught on CCTV
A furious customer at a Birmingham wig shop launched a violent rampage, throwing displays and threatening staff after being refused a refund, in a shocking incident caught on CCTV.
Cracker Barrel backlash over new logo and simplified menu
Iconic US restaurant chain Cracker Barrel sparks customer fury with a controversial new logo and a simplified menu, as loyal patrons accuse the brand of abandoning its heritage.
Luxury Nanny Agency in 'Disgusting' Baby Bottle Scandal
An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
Nationwide Security Breach: Urgent Alert for Savers
Nationwide Building Society issues critical warning to thousands of savers after customer data is exposed in a third-party provider breach. Here's what you need to know and do to protect your money.
£1,200 Coat Ruined in Restaurant Sparks Viral Debate
A woman's expensive coat was ruined by food stains at a restaurant, igniting a fierce online debate about responsibility and etiquette. Discover the viral story that has everyone talking.
Olive Garden diner's portion size complaint sparks fury
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
Evri driver fakes 'struggling mum' note for failed delivery
A delivery driver for Evri has been caught in a shocking act of deception after fabricating a note from a 'struggling mum' to excuse the failed delivery of a 92-year-old's vital medical supplies.
Aussies win massive fight against McDonald's over surcharge
Australian consumers have won a significant battle against fast-food giant McDonald's, forcing a major reversal on a controversial surcharge policy for its breakfast menu, in a campaign hailed as a 'huge win' for customer power.
Council compared child CCTV to Hitler in docs - police investigating
Carmarthenshire Council faces police investigation after comparing child protection CCTV to Hitler's policies in official documents, sparking major privacy concerns.
London Cafe's Laptop Ban Ignites Remote Work Debate
A London cafe's ban on laptop users during peak hours ignites a fierce national conversation about the future of remote work etiquette, customer rights, and the survival of small businesses.
British Gas removes customer credit buffer, sparks fury
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.
M&S issuing £15 vouchers to shoppers - claim yours now
Marks & Spencer is dishing out free £15 vouchers to customers who faced long queues or poor service. Here's how to check if you're eligible and claim your compensation.
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