A severe nationwide technical outage has left customers of major UK banks, airlines, and services unable to access their online accounts, sparking a wave of frustration and security concerns.
UK savers face a harsh reality as average ISA rates fall dramatically, offering negative real returns despite the Bank of England's base rate remaining at 5.25%.
Exclusive: Major banks are quietly cutting savings rates, leaving millions of Britons earning less. Experts reveal why you must act immediately and where to find the best returns.
Exclusive analysis reveals a growing savings gap in the UK, with high street banks offering paltry returns while the best easy-access deals deliver 25 times more interest. Discover why loyal customers are losing out.
Meta announces major Instagram safety overhaul, making accounts private by default for under-18s and restricting contact from suspicious adults in landmark child protection move.
Exclusive investigation reveals how millions of Premium Bonds holders are missing out on significant returns compared to best savings accounts. NS&I's flagship product under scrutiny.
A leading money expert shares nine crucial but often overlooked banking tricks that can protect you from sneaky fees, maximise your savings, and put hundreds of pounds back in your pocket. Discover the easy switches you can make today.
Exclusive: The Financial Conduct Authority has uncovered a major failure by UK banks to pass on interest rate rises to savers, disproportionately harming vulnerable and older customers. Discover the findings and what it means for your money.
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.
UK pensioners are being warned as the DWP gains sweeping new powers to investigate bank accounts in a major crackdown on State Pension fraud and overpayments. Here's how it could affect you.
Iconic US restaurant chain Cracker Barrel faces a fierce customer backlash and plummeting sales after a drastic 'woke' rebrand alienates its conservative core base. The brand's attempt to modernise its values has been met with accusations of betrayal and
A viral video captures a shocking incident of xenophobia at a New York City Georgian restaurant, where a customer verbally attacked the owner for his accent. The confrontation has sparked widespread condemnation and support for immigrant businesses.
Exclusive investigation reveals how loyalty to major high street banks is costing UK savers billions in lost interest. Discover how switching to lesser-known challenger banks could boost your returns by over £2,400 annually.
A simple request to remove a dog from a UK restaurant has ignited a fiery nationwide debate. Discover the divided public opinion, the owner's defence, and what this reveals about Britain's evolving social norms regarding pets in public spaces.
A plus-size traveller's fight for inclusivity leads to a groundbreaking refund from Southwest Airlines after being forced to purchase an extra seat. Discover the details of this landmark travel policy shift.
Cracker Barrel Old Country Store, the beloved American restaurant chain, is facing a massive backlash from loyal patrons after unveiling a controversial redesign of its iconic logo, a move fans are calling a betrayal of its heritage.
A family's half-term holiday was ruined after a Travelodge in Weston-super-Mare gave away their pre-paid room, despite a 250-mile journey. Their story exposes a growing customer service crisis in the budget hotel sector.
A pizzeria in Italy faces a customer backlash and accusations of 'scandalous' hidden costs after adding an €8 'background music' surcharge and 45p for freshly ground pepper to a couple's bill.
McDonald's UK launches a groundbreaking STEM-based strategy to revamp its iconic Big Mac meal, addressing long-standing customer feedback on value and experience.
A UK shopper tells of her shock after being handed a lifetime ban from Aldi and TK Maxx for a bizarre misunderstanding over a pair of boots. The incident has sparked debate over retail security protocols.
Exclusive analysis reveals a savings crisis as the number of best-buy accounts plummets by 75%, costing UK households billions in lost interest amid the inflation squeeze.
Exclusive: A UK homeowner reveals how a devastating banking glitch left him unable to pay his mortgage, pushing him to the brink of financial ruin and highlighting a growing crisis in customer service failures.
A Manly cafe is at the centre of a social media firestorm after a woman was allegedly told to give up her stool to make way for a 'better customer', igniting a fierce debate on hospitality and public shaming.
A Black Scottish content creator's viral TikTok video, where he hilariously contrasts his natural accent with an 'English' one for customer service, has ignited a vital discussion on identity, race, and linguistic bias in the UK.
A Sainsbury's supermarket car park in a quaint English town has been officially rated the best in the UK, scoring a perfect 5 stars for its cleanliness, safety, and ease of use in a new national survey.
JD Wetherspoon makes a dramatic U-turn, reinstating the classic baked potato with fillings after a swift and fierce customer backlash. Pub tycoon Sir Tim Martin personally intervenes.
Matalan has issued an urgent product recall for two bestselling homeware items sold nationwide due to a serious safety hazard that could lead to injury.
A London restaurant, Little Kitchen in Chelsea, has ignited a firestorm by adding a 10% 'entitlement' surcharge to diners' bills, claiming it compensates for 'high maintenance' customers. Patrons and industry critics have blasted the move as 'offensive' a
An Aldi customer has sparked a heated online debate after exposing a major safety issue with the supermarket's trolleys. The shopper's viral post highlights a design flaw that many claim is an accident waiting to happen, forcing the retailer into a defens
Cornwall Energy, a UK gas and electricity provider, has been hit with a hefty £1.8 million penalty by regulator Ofgem for severe customer service and billing failures, leaving thousands of households in distress.