Verizon has abruptly disconnected tens of thousands of long-standing customers across the US in a drastic move to purge 'low-value' accounts, leaving users furious and stranded without service.
A Dorset pub's strict 'no reservation' policy leads to a £250 fine for elderly patrons, sparking a national debate on fairness and discretion in hospitality rules.
A leading UK streaming service has ignited a firestorm of customer anger after abruptly increasing its monthly subscription fee by a staggering 33%. Subscribers have taken to social media to blast the decision, with many declaring they are 'cancelling imm
A restaurant server was left speechless after a diner handed them a list of outrageous demands. From specific seating to customised dishes, the requests have sparked debate online.
Kmart faces serious accusations of misleading shoppers about the origins of its clothing, sparking outrage and calls for transparency.
O2 is rolling out significant network updates that could impact millions of customers. Here’s how the changes might affect your mobile experience.
BT has been ordered to refund £18 million to customers after an investigation found the telecom giant overcharged for landline services. Find out if you're eligible for compensation.
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Outraged customers blast Target for 'unacceptable' messy aisles in viral footage, sparking debate over retail standards.