Ex-Barista's 4 Truths About Rude Coffee Shop Customers
A former barista with seven years' experience shares the unspoken rules of coffee shops and how bad behaviour can backfire. Discover what really goes on behind the counter.
Category : Search result: UK hospitality industry
Ex-Barista's 4 Secrets About Rude Coffee Shop Customers
A former barista with seven years' experience shares the hidden frustrations of coffee shop staff, from 'regular' pretenders to secret decaf revenge. Read the insider truths.
Restaurant's spicy reply to customer review goes viral
A restaurant owner in Mexico launched a blistering response to a customer's three-star review, igniting a fierce debate about hospitality and respect. Read the full story.
Hospitality fury over 148% business rates hike
Hospitality industry erupts over Budget's business rates surge. Ministers hint at changes as celeb chef Tom Kerridge faces £124k bill. Will it save Britain's pubs?
Pubs Face 148% Business Rate Hike, Ministers Hint at U-Turn
UK pubs face devastating business rate rises of up to 148%, with Tom Kerridge's bills soaring. Ministers hint at changes after industry fury. Read the full analysis.
Labour U-turns on pub business rates after outcry
The government is set to reverse planned business rate hikes for pubs following intense pressure from the hospitality sector. The climbdown comes after warnings of crippling tax rises.
Labour U-turns on pub business rates after outcry
The government is set to announce a reversal on planned business rate hikes for pubs following intense pressure from the hospitality sector. The climbdown comes after warnings of crippling tax rises.
Government poised to water down business rates for pubs
The UK government is set to offer a major reprieve to struggling pubs by scaling back planned business rates increases. Get the latest political news and updates.
Tory Vow to Scrap Pub Business Rates Amid Labour Row
Kemi Badenoch pledges to abolish business rates for thousands of British pubs, accusing Labour of treating them as 'cash cows'. Read the latest on the political battle over pub support.
Andy Murray's Hotel Business Makes £200k Profit
Sir Andy Murray's five-star Cromlix House Hotel near Dunblane reports a £193,379 profit for the year, a major turnaround from previous losses. The hotel is now closed for a significant refurbishment.
Revel Collective sets January 9 deadline for bids
The Revel Collective, owner of Revolution and Revolucion de Cuba bars, has set a deadline for takeover bids next week amid falling sales and rising debt. Read the latest on this major hospitality sale.
Dry January and rising costs push UK pubs to the brink
New data reveals almost 2,000 UK pubs have closed permanently in five years. Industry leaders warn Dry January and soaring business rates could be a fatal blow. Find out how to support your local.
One UK Pub Closed Every Day in 2025, Data Reveals
New data shows 366 British pubs were demolished or converted in 2025, a rate of one per day. Industry leaders warn of a 'drastic' situation as business rates are set to rise. Read the full analysis.
Hotel staff's most hated guest question revealed
A former hotel receptionist shares the infuriatingly common query guests make when told the hotel or restaurant is fully booked. Discover the reality of front desk frustrations.
Upscale restaurant reveals tiny profit margins
A celebrity chef's Chicago steakhouse reveals a mere 5% profit margin on a £400 meal, highlighting soaring beef prices and post-pandemic costs for UK restaurant owners to note.
Soaring Costs Force Closure of Beloved US Restaurants
Skyrocketing food, labour, and rent costs are forcing historic American restaurants to shut down permanently. Discover the human stories behind the closures and the industry's fragile future.
Netflix to Feature Sydney Restaurateur's Council Drama
Nahji Chu, the Sydney restaurateur whose viral footpath clash made headlines, reveals Netflix is producing an eight-part series on her life and the infamous council dispute. Read the full story.
Brits Drink Less Than Ever, Pubs Close Daily
UK adults are drinking less alcohol than at any time since 1990, averaging 10.2 drinks weekly. This trend, driven by health and cost, sees pubs closing daily. Discover the full impact.
Pubs fear they won't survive 2026 due to cost crisis
UK pubs face a bleak festive season with bookings down 20%. Over 400 closed in 2024, with one shutting daily in 2025. Industry calls for urgent government action on business rates.
UK Pubs Face 'Perfect Storm' This Christmas Season
British pubs describe a festive season crisis with no party bookings, soaring costs, and fears of permanent closure. Discover the stark reality facing local communities.
Labour MPs barred from pubs in business rates protest
Labour MPs face being barred from local pubs in a growing protest over business rates changes in Rachel Reeves's budget. The row exposes deep tensions with communities.
Rachel Reeves banned from Leeds pub over tax rises
Chancellor Rachel Reeves has been barred from her local Leeds pub by the landlord, who blames her tax policies for pushing hospitality 'to its knees'. Discover the growing backlash from publicans.
Vandal destroys £700+ festive display at London restaurant
A real-life Grinch was caught on CCTV destroying a £700+ festive installation at a London Japanese restaurant. Watch the shocking footage and read the reaction from the hospitality industry.
Pubs voice fury at Reeves's business rates changes
Landlords across England and Wales react with disbelief to soaring business rates, warning of closures and job cuts. Discover how the tax hike is squeezing the heart of communities.
Hotels' 'distasteful' signs insult guests, says expert
Travel expert Kate Wickers calls out hoteliers for 'distasteful' signs and security measures that treat all guests like thieves, undermining hospitality. Discover why trust is vanishing.
Jamie Oliver Relaunches Italian Restaurant Chain in UK
Celebrity chef Jamie Oliver is set to relaunch his Jamie's Italian restaurant chain in the UK this spring, starting in London's Leicester Square. Read about the comeback plan and the challenges facing the hospitality sector.
Budget 2024: Pubs Face 'Hammer Blow' from Rates Hike
Chancellor Rachel Reeves's Budget sparks fury as UK pubs and hospitality face crippling business rate rises of up to 400%, threatening closures and job losses nationwide.
M&B profits jump 20% despite £130m cost pressures
Mitchells & Butlers reports strong £2.7bn revenue and 20% profit growth, but warns of £130m cost hit from wage and food inflation. Discover how the pub giant plans to navigate challenges.
NYC restaurants halt expansion over $30 minimum wage fears
Leading NYC restaurateurs freeze expansion plans, warning Mayor-elect Zohran Mamdani's progressive agenda could trigger mass closures. Read how $30 minimum wage threatens hospitality sector.
Historic Ginger's Gay Bar Closes in San Francisco
Ginger's, a 47-year-old LGBTQ+ landmark in San Francisco, shuts down due to inflation and shifting work patterns. Discover the wider impact on US bars and breweries.
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