Samsung phone fails emergency call, customer dies
A customer died after an outdated Samsung phone could not connect to triple-0 on the Lebara network. TPG urges users to update devices immediately to ensure emergency access.
A customer died after an outdated Samsung phone could not connect to triple-0 on the Lebara network. TPG urges users to update devices immediately to ensure emergency access.
Telecoms giant BT reveals plans to slash 55,000 jobs by the end of the decade as artificial intelligence and automation reshape the workforce. The restructuring will reduce BT's total workforce from 130,000 to between 75,000 and 90,000 employees.
Major UK telecom providers have joined forces in a groundbreaking agreement to combat number spoofing fraud, implementing new technology to protect millions of consumers from scam calls.
Broadcast regulator Ofcom received thousands of complaints following a Channel 4 News report detailing journalist Holly Williams' mobile service ordeal with Vodafone and Tesco Mobile, highlighting widespread consumer frustration with telecom providers.
Australian telecommunications provider Vocus Group discloses significant security breach affecting Dodo and iPrimus customers, with hackers accessing sensitive personal information including driver's licences and Medicare numbers.
Millions of Vodafone customers are set to receive compensation following a widespread network failure that disrupted mobile services across the UK for hours.
Major Vodafone service disruption affects mobile and broadband users nationwide. Company confirms network issues and works on resolution as frustrated customers report widespread connectivity problems.
Vodafone customers across Britain faced connectivity chaos as a widespread network outage disrupted mobile services, though company sources confirm no evidence of cyberattack.
Australia's second-largest telecommunications provider Optus suffered a catastrophic nationwide outage, disrupting emergency services and mistakenly sending thousands of customers to voicemail during critical situations.
The Australian Taxation Office takes on telecom giant Optus and its Singapore-based parent company Singtel in a landmark tax dispute that could reshape corporate taxation for multinational corporations operating in Australia.
Afghanistan faces a complete communications collapse as the Taliban-enforced internet blackout continues, severing millions from vital services and global connectivity.
The Australian federal government vows 'significant consequences' for telecom giant Optus following a catastrophic network failure that prevented emergency calls and has been connected to multiple deaths.
Prime Minister Anthony Albanese faces mounting pressure as a catastrophic Optus network failure leaves millions unable to contact emergency services, triggering a major review of Australia's telecommunications resilience.
A catastrophic failure during an Optus network upgrade disrupted emergency calls to Triple Zero, resulting in three tragic deaths, as confirmed by the telecom giant's CEO in a damning revelation.
Exclusive: A sophisticated new identity fraud scam is impersonating Australian telecoms giant Telstra, tricking victims into handing over personal documents. Here's how to protect yourself.
AT&T has reached a $6 million settlement for allegedly charging customers hidden administrative fees. Find out if you're eligible for compensation and how to file a claim.
Telstra leverages AI and remote work to cut costs and increase profits, reshaping the future of corporate efficiency.
Major UK telecom providers BT, EE, and Plusnet have confirmed mid-contract price increases, leaving customers facing higher bills. Here's what you need to know.
BT has been ordered to refund £18 million to customers after an investigation found the telecom giant overcharged for landline services. Find out if you're eligible for compensation.
A widespread mobile network outage affecting EE and BT customers has caused frustration and disruption, with services down for hours.
Openreach CEO Alan Jones announces departure as the telecom giant prepares for a significant organisational overhaul. Discover the implications for the UK's broadband future.
BT customers across the UK faced major disruptions as email services crashed, leaving businesses and individuals unable to access vital communications.