Royal Mail delays hit Merseyside: 11 postcode areas affected

Royal Mail has warned of delivery delays across 142 UK postcode areas, including 11 in Merseyside. Affected areas include New Ferry, Heswall, Woolton and Hoylake.

Brit Brief 13/08/2026 08:03

Royal Mail delays hit Merseyside: 11 postcode areas affected — Royal Mail delays hit Merseyside: 11 postcodes affected

Royal Mail has alerted customers across 142 UK postcode areas to expect delays to their post, with Merseyside among the affected regions. As of Thursday, 13 August, disruptions are affecting large parts of the UK, including New Ferry, Heswall, Woolton and Hoylake.

Royal Mail statement on delays

Royal Mail said: "We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors."

"In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive."

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It added: "We're sorry for any inconvenience and thank you for your understanding."

Network operations and delivery targets

Throughout the past 24 hours, Royal Mail's air and road network continued to operate on schedule. However, not every mail centre processed or dispatched items as planned. Manchester Mail Centre has confirmed that some post submitted within the BL, M, OL and SK postcode areas is for delivery elsewhere across the UK.

Royal Mail targets delivery to all addresses by 4.30pm on every working day, from Monday to Saturday. This does not apply in certain locations, however, such as Scotland's Highlands and Islands, where "transport is limited."

Regarding Sunday and evening deliveries, Royal Mail stated: "We also make some scheduled parcel deliveries later, which can include deliveries in the evening. These parcel deliveries can include Sundays with some geographical exceptions." The postal service confirmed that it does not "usually deliver on bank public and local holidays."