A TUI flight attendant has explained that sitting in an exit row on an aeroplane is not just a perk offering extra legroom, as it serves a more important purpose if the flight encounters difficulty. Passengers in these seats may be required to assist the crew in an emergency, and cabin crew will speak to them at the end of boarding to confirm they are comfortable with this responsibility.
What exit row passengers must do
Miva, a member of cabin crew, explained: “An emergency exit seat is not just a seat with extra legroom. In an evacuation, the passenger sitting there may need to assess the situation outside, open the exit, direct other passengers and help the crew.”
While it is extremely rare that assistance would actually be needed, passengers must be prepared to help if requested. This is why certain passengers are not allowed to sit in the exit row, as they would not be able to assist during a genuine emergency.
Who is not allowed to sit in an exit row
Children are not allowed to sit in the exit row, though every airline has a different policy on the minimum age permitted. Adults travelling with a baby or a child who depends on them are also barred, as are anyone with reduced mobility or an injury.
Passengers who cannot understand the instructions they are given are not allowed to sit there, nor are those who are physically unable to operate the exit. Anyone who is uncomfortable or unable to assist in an emergency situation is also excluded, as this is the purpose of these seats.
Why the rules exist
Miva said: “The reason is simple: every second counts during an evacuation. The person sitting at the emergency exit must be physically and mentally capable, willing to act immediately and able to help other passengers leave the aircraft safely.”
“The cabin crew can move someone to another seat if they believe that person is unsuitable. Exact requirements may differ between airlines,” she added.
In the comments, some questioned why airlines charge extra for the legroom, with one asking: “Then why charge extra to sit there for the extra leg room? Should be giving us money for being willing to help.” Another noted that people who need a seatbelt extended cannot sit there either, because the extender could trip people on the way out of the emergency exit.
