Supermarkets Coles and Woolworths are rolling out facial recognition technology to tackle shoplifting, promising not to abuse the technology even though facial recognition algorithms have known biases.
Retailers' Commitment
Both companies have pledged to use the technology responsibly, acknowledging concerns about potential misuse.
Concerns Over Bias
Critics point out that facial recognition algorithms have known biases, which could lead to unfair treatment of certain groups.
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The move comes amid a cost of living crisis, which may be contributing to increased shoplifting incidents.
