Community Fibre has partnered with Norton to offer broadband customers powerful online security, with Norton 360 Premium available for £7 per month – roughly 23p per day – when paired with a full fibre broadband package.
The cybersecurity software guards against online threats like viruses, ransomware, spyware and malware. It shields personal information with 'bank-grade encryption' on up to 10 devices, while also scanning the dark web for personal data leaks.
Features and pricing
Norton also includes parental control and SafeCam, which alerts users if someone attempts to access their PC's webcam. Community Fibre claims to be London's fastest full fibre network, with download speeds from 35Mbps to an ultra-fast 8.5Gbps.
The provider is offering double download speeds on several of its 24-month plans in a flash sale running until October 14. These include 300Mbps for £19, 1Gbps for £21 and 2Gbps for £25. There's also its 2Gbps Premium for £32 and 5Gbps for £43, both of which come with a 'next-gen' WiFi 7 router at no extra cost.
Contract details and availability
A caveat is that customers will see their monthly bills rise by £3 each April during their contract term, after which bills will rise by £4. It's also worth noting Community Fibre serves the capital and select southeastern locations such as parts of Surrey and Sussex.
Customers can use the Community Fibre's postcode checker to check their eligibility and available speeds. For those not able to take advantage of the network, rival deals are running at Sky, where the provider's fastest speeds are reduced to their 'lowest price ever'.
Sky's 900Mbps Full Fibre Gigafast is now £28, while the 2.5Gbps Full Fibre Gigafast+ is £32. Both Sky and Community Fibre undercut the new Gig2 Full Fibre broadband from Virgin Media, where 2Gbps will set shoppers back £49.99 per month.
Rising cyberthreats and customer feedback
It comes as the Office for National Statistics (ONS) and Action Fraud reported more than 55,000 offences of computer misuse in the year ending March 2025. These are cases of a computer being used for illegal means and can include banking fraud, phishing scams and fake delivery alerts.
The data shows an increase of 36% compared to the year ending March 2024 and is said to be mainly because of large increases in social media and email hacking offences. As well as its partnership with Norton, Community Fibre has shared a series of practical tips for consumers to protect themselves such as identifying secure websites.
Brits can take three simple steps including never sharing passwords, using a password manager and setting up two-factor identification to help guard themselves against cyberthreats. Thousands of Community Fibre customers have shared their experience of the provider on Trustpilot, awarding it a 4.7-star rating from more than 96,000 reviews.
“This was the most seamless broadband installation I’ve ever had,” one says. “The engineer texted me the day before with an arrival time and was punctual. He explained what the different bits of kit did and tested the WiFi speeds throughout the property. Excellent customer service and great broadband speed at a great price.”
Another said: “Speeds are always solid, only had one interruption to service in the four years I’ve been a customer. Recently upgraded to the 2.5Gbps package and the engineer was efficient and friendly.”
Others reported drops in coverage in certain areas, as this customer said: “Internet coverage was brilliant but now I have issues in certain areas of the house and sometimes when streaming TV in the evenings.”
While this five-star review says: “Always had a great experience with Community Fibre. Rapid internet and never goes down. After several years of no problems I had an issue where the cable had worn out. They sent an engineer out the next day and resolved the issue quickly.”
