Online clothing retailer ASOS has said it is investigating “unauthorised activity involving third-party platforms” used to communicate with its customers, whose basic personal details may have been accessed.
Thousands of ASOS customers received a phone alert this morning claiming the retailer had been hacked. The company responded by confirming it was looking into the incident.
Statement on payment and password data
In a statement, ASOS said: “We do not believe that payment-card information or account passwords, were impacted.”
The retailer did not specify which third-party platforms were involved or how many customers were affected.
Customer notification and next steps
The alert was sent to customers earlier today, prompting concern among shoppers. ASOS has not yet provided further details on the scope of the access or any action customers should take.
The investigation is ongoing, and the company has not announced when it will provide an update.
