A major outage has hit Microsoft platforms including Outlook, leaving thousands of users struggling to access their emails and other services.
Users began reporting problems with Outlook on outage tracker Downdetector shortly after 6pm. In the US, almost 130,000 people were affected. Thousands have also been impacted in the UK.
Reports of Widespread Disruption
Reports have fallen since that peak, but many users continue to complain of being unable to send or receive emails, while others are struggling to load their inboxes altogether.
Thousands of users have also reported problems with Microsoft's workplace messaging app, Teams, its AI assistant Copilot and wider Microsoft 365 services.
Microsoft Response
Microsoft confirmed connectivity issues across multiple regions, saying it was working to resolve problems initially reported in the US.
"We're aggressively pursuing all pathways to reduce impact," Microsoft said. "We've paused all deployments, we're moving additional traffic off the affected infrastructure, and we're restarting affected servers to return them to service."
The company said it is investigating the disruptions, with services expected to be restored as affected servers are brought back online.
