Steam users have been urged to check their emails, especially European customers who recently purchased hardware. According to Valve, CEVA Logistics - the company responsible for shipping Steam hardware to customers - experienced a cyberattack between July 29 and August 1. While the investigations are still ongoing, it appears certain information about Steam customers was likely compromised. This is said to include names of customers, addresses, phone numbers, email addresses and hardware orders made by affected customers.
No payment information compromised
The only good news is that the cyberattackers are unlikely to have access to payment information, passwords and Steam Guard codes. While customers aren't currently required to change passwords, Valve has warned affected users to expect scam messages.
"Expect fake messages - email, SMS or phone - that mention your hardware order and appear to come from Steam, Valve or a delivery company," Valve explains. "They may quote your address back to you to prove they're genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to 'verify' your order. Treat all of them as fake."
Valve pressing for more information
Valve is said to be pressing CEVA for more information about the incident, including what was taken and how. Likewise, the company is notifying the data protection authorities in the countries affected. CEVA, meanwhile, has isolated the affected systems, taken these systems offline and brought in outside investigators.
Steam Machine sales impacted
Valve recently started selling the Steam Machine to pre-order customers, alongside the recently released Steam Controller. The Steam Machine sits somewhere between a home console and a traditional PC. Users get the convenience of a couch console that plugs into the TV and plays the majority of modern games, but with the capabilities and versatility of a PC. It provides 4K gaming at 60 frames-per-second with FSR, something that's said to be possible thanks to a discrete semi-custom AMD desktop class CPU and GPU.
Valve is offering two different versions, including one with 512GB of storage and another with 2TB. Both also come with the ability to expand storage via microSD, and there are bundles containing the official Steam Controller. The only drawback is that the Steam Machines aren't cheap, costing £879 for the 512GB model without a controller, and £938 for the 512GB edition with a gamepad. The 2TB version, on the other hand, costs a whopping £1,149 without a controller, and £1,208 with a pad.
