Thousands of ASOS customers have been sent a phone alert saying the retailer had been hacked. Customers received a mobile app notification on Tuesday, titled “Asos hacked”, which directed them to a Telegram account.
The message read: “Dear ASOS DPO and IT, we have full compromised the Snowflake instance. Engage with us, or we will leak it,” followed by the Telegram link.
What the alert means
DPO stands for Data Protection Officer - the person responsible for ensuring a company is handling personal information legally and safely. Snowflake is an online platform that allows companies to store and share large amounts of data.
Almost 500 customers reported issues with the ASOS site just before 10am, according to internet monitoring service Downdetector. Shares in the company tumbled by more than 10% on Tuesday morning as a result.
Company response and wider context
The company has been contacted for comment. It comes after a raft of UK retailers were targeted by cyber attackers over the past two years, including Marks & Spencer and Harrods.
