A cafe owner in Australia has been forced to close for a day after staff were reduced to tears by customer abuse over trivial matters, including the colour of the rice being served.
Lisa, the owner of Bob's Your Uncle cafe in Melbourne, posted a heartbreaking message on Instagram explaining the decision to shut on Thursday (November 26). She said staff had faced 'excessive abuse' since reopening after lockdown, with one incident leaving a staff member and herself in tears.
In the post, Lisa detailed how customers had complained about the rice being white instead of butterfly pea colour, due to ingredient shortages, and about safety measures in place for the pandemic. 'Today's situation broke us,' she wrote, adding that they needed time to 'reflect and rebuild'.
The cafe reopened on Friday, and the post attracted an outpouring of support from customers, who praised the team for their kindness and creativity. One commenter said: 'No one goes to work to be abused. You all deserve so much better.'
Lisa's message serves as a reminder to always be kind, as words can have a profound impact on others' mental health.
