As winter approaches, bringing with it increased stress and anxiety for many, accessing mental health support has just become more affordable. The leading online counselling platform BetterHelp has announced an exclusive 20% discount on the first month of its subscription service, providing a more accessible entry point to professional therapy.
The Growing Need for Accessible Mental Health Support
Mental health challenges are a pervasive issue across the UK. According to the charity Mind, one in four people in England will experience a mental health problem each year. While talking therapies are a proven method for alleviating symptoms of depression and anxiety, significant barriers often prevent people from seeking help.
Long NHS waiting lists, the high cost of private treatment, and the persistent stigma surrounding mental health can leave individuals feeling isolated. However, the landscape of care is evolving. Online services like BetterHelp are bridging this gap by offering professional counselling from the privacy and comfort of one's own home, often at a lower cost than traditional in-person sessions.
How BetterHelp Makes Therapy More Accessible
BetterHelp, one of the world's largest online therapy platforms with over five million members, connects users with a vast network of qualified professionals. The service is designed for simplicity and efficiency, with the platform typically matching a user with a counsellor in as little as 48 hours.
Once matched, subscribers can engage in weekly live sessions via video, phone, or chat. The service also includes unlimited messaging between sessions, allowing for continuous support. Furthermore, a subscription grants access to over 100 live group sessions and a library of digital resources and worksheets.
All therapists on the platform are rigorously vetted, requiring a minimum of three years of experience and verified UK credentials, such as being a Registered Member (MBACP) or Accredited (MNCPS / PMNCPS / HCPC). Users have the freedom to switch therapists at any time if they feel the match isn't right.
Pricing and the Exclusive Discount
A standard BetterHelp subscription typically costs between £45 and £70 per week, billed every four weeks. With the new 20% introductory discount, the first month's cost is reduced to a more manageable £36 to £56 per week. This offer presents a significant saving for those looking to start their therapeutic journey.
User Reviews and Experiences
The platform has garnered positive feedback, holding a 'Great' 4.2 out of 5 rating on Trustpilot based on nearly 9,000 reviews. Users frequently praise the convenience and effectiveness of the service.
One satisfied customer commented on the platform's ease of use, stating, "Easy to use. Found a great therapist! So glad to have this very helpful tool in my pocket."
Another user highlighted how it fits into a busy lifestyle: "This app is amazing and allows me the freedom to talk to someone when I need to and still keep a busy family schedule."
For some, the service has been transformative. One individual shared, "I am immensely impressed with this company... Long-term private counselling was not an affordable option for me. BetterHelp was able to offer discounted services which were more affordable."
While occasional technical issues were noted by one reviewer, they added that customer service was quick to resolve any problems by compensating for missed sessions.
Exploring Alternatives
For those considering other options, Self Space offers a therapist matching service for both in-person and virtual sessions, with individual counselling starting at £65 for 30 minutes. Alternatively, the Headspace app provides a self-directed approach to mental wellness through mindfulness and meditation for £9.99 per month.
The launch of this discounted offer from BetterHelp represents a timely opportunity for Britons to prioritise their mental wellbeing during the challenging winter months, breaking down the financial barriers that often surround essential psychological care.