A Scottish Courts and Tribunals Service employee who played a key role in ensuring Airdrie Sheriff Court continued to operate following the discovery of reinforced autoclaved aerated concrete (RAAC) in the building has been recognized at the organization's Service Excellence Awards.
Wendy Robertson's Contribution
Wendy Robertson, who works in Sheriff and Justice of the Peace Court Operations, was named as a finalist in the Outstanding Service Delivery category after helping coordinate the response to the discovery of RAAC at the Airdrie building in 2023.
She was instrumental in managing the move to alternative accommodation for staff and assisting with the preparation of refixing and transfer orders to allow court business to continue at Lanark and Hamilton, ensuring disruption to justice services was kept to a minimum.
Other Finalists from Glasgow and Lanarkshire
Robertson was among five staff members from Glasgow and Lanarkshire recognized for their outstanding contributions to the Scottish Courts and Tribunals Service (SCTS). Other finalists from the area included Alexander Shaw and Hazel Hay from Bothwell House in Hamilton.
SCTS Service Excellence Awards
The SCTS Service Excellence Awards was established to celebrate the successes of those who go the extra mile, have made a meaningful difference to the organization, and consistently demonstrate the SCTS values of Respect, Service, and Excellence when carrying out their roles.
The finalists represent all areas of SCTS, including courts, tribunals, and the Office of the Public Guardian.
CEO's Congratulations
Malcolm Graham, chief executive officer of the SCTS, congratulated all the finalists, saying: "People are at the heart of SCTS and every day colleagues go above and beyond to deliver an excellent service for the users of our courts, tribunals and the Office of the Public Guardian."
He added: "Our SCTS Values and Behaviours are at the core of our organisation’s culture and the SCTS Service Excellence Awards recognise those individuals and teams who are exemplary in demonstrating our Values and Behaviours and show appreciation for their efforts."
Graham noted that over 100 nominations were received from across the organization, reflecting the many fantastic people working across SCTS in support of delivering justice in Scotland. He congratulated all nominees and finalists.
The 18 finalists, three across six categories, each received their award at an event in Parliament House.
