Train services between Newcastle and London are facing major disruption after a person was hit by a train at Hatfield, south of Stevenage. Emergency services are responding to the incident, and all lines are currently closed.
All Lines Closed Between Stevenage and London
National Rail has said that all lines are closed, and trains between Stevenage and London may be cancelled, revised, or delayed by up to 60 minutes until approximately the end of the day. The affected services include those operated by LNER and Lumo.
In a statement to customers, National Rail said: "Sadly, a person has been hit by a train on this part of the network. Network Rail and emergency services are responding to the incident and working to manage the situation as sensitively, quickly and safely as possible."
Ticket Acceptance and Refund Arrangements
LNER customers will be able to use their ticket on an alternative LNER service, or a service operated by another participating train company, two hours before or after their cancelled service. Tickets can be used at no extra cost on Avanti West Coast between London Euston, Manchester and Glasgow Central/Edinburgh; CrossCountry between Sheffield, Doncaster/Leeds, York and Newcastle/Edinburgh (mutual); Great Northern and Thameslink between London Kings Cross, Stevenage and Peterborough; Greater Anglia between London Liverpool Street and Peterborough; Grand Central between Kings Cross and York (mutual); Northern between Carlisle and Newcastle; and TransPennine Express between Manchester, Leeds and York/Newcastle.
Passengers who decide not to travel, or cannot complete their journey, due to cancellations are entitled to a full refund.
Disruption Expected Until Evening
Lumo has told customers to expect delays if they are travelling between London Kings Cross and Edinburgh, with disruption expected until 6.30pm. Lumo said: "Due to the emergency services dealing with an incident in the Hatfield area, the line is blocked between London Kings Cross and Stevenage in both directions."
Other train services affected by the incident include Grand Central, Great Northern, Hull Trains, and Thameslink.
