Microsoft users worldwide are struggling to access Teams, Outlook and Copilot as the technology company suffers a global outage. The disruption has lasted around 12 hours, with the company saying this morning that it "appreciated the patience" of those impacted. OpenAI, the company behind ChatGPT, also reported issues.
Servers crash despite overnight recovery
In an update this morning, Microsoft said that although it had managed to get servers operating multiple times overnight UK time, those servers had crashed. It had tried several solutions to mitigate the problems, including isolating parts of its infrastructure and shifting traffic to alternate routes.
"We've monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected," the company said.
Ongoing incident
This is an ongoing incident, with updates expected as the situation develops.
